BDO banking forgot password

To reset your BDO Online Banking username and password, follow these step-by-step instructions:

2. On the BDO Online Banking homepage, click on the "Forgot Username or Password?" link. This is usually located on the login page.

3. You will be redirected to the Forgot Password page. Here, you will need to select whether you want to reset your username or password. Choose the appropriate option based on your needs.

4. If you selected "Forgot Username," you will need to provide your registered email address or contact number. Enter the required information in the provided field and click on the "Submit" button.

5. If you selected "Forgot Password," you will need to provide your correct username. Enter your username in the provided field and click on the "Submit" button.

6. After submitting the necessary information, BDO will send you an email or SMS containing instructions on how to reset your username or password. Make sure to check your email inbox or phone messages for this communication.

7. Follow the instructions given in the email or SMS to reset your BDO Online Banking username or password. This usually involves clicking on a link or entering a verification code.

8. Once you have verified your identity, you will be directed to a page where you can create a new username or password. Enter a strong, unique username or password that you can easily remember. Follow any specific requirements BDO may have for creating a new login credential.

9. After creating your new username or password, click on the "Submit" button.

10. You will then receive a confirmation message indicating that your BDO Online Banking username or password has been successfully reset. Take note of your new login details for future reference.

11. After resetting your username or password, you can now log in to your BDO Online Banking account using your new credentials. Access your account as usual by entering your username and password on the login page.

It's important to note that the specific step-by-step instructions may vary slightly depending on any updates or changes made to the BDO Online Banking platform. If you encounter any difficulties or have any further questions, it is recommended to contact the BDO Customer Service for further assistance.