Exploring the market maturity of services procurement spend management

Understanding the factors affecting where we are on the market maturity curve of services procurement spend management.

With Sana Ali, Services Procurement Manager, EMEA, TAPFIN

00:00:00 - Services procurement as a specialism in workforce management businesses
00:08:30 - MSPs role in the management of services spend
00:15:00 - Legislation's impact
00:20:15 - How a holistic view can stop services spend falling between the cracks
00:29:20 - Changes in stakeholders and responsibilities for SoW and services spend management
00:39:30 - Reasons why services spend isn't managed effectively
00:48:00 - Technology's role in services spend management
00:59:40 - Services spend management isn't a one-size-fits-all solution
01:08:00 - The benefits for the services providers
01:15:00 - Summing up where servics spend management is on the maturity curve