Emplifi Unified Analytics: Transform customer data into insights across social, commerce, and care

Your customers are more connected than ever, but their data isn’t. Emplifi Unified Analytics consolidates and transforms social media, case management, Voice of Customer data — and more — into actionable insights that empowers your marketing, commerce, and care teams.

Those insights help create more personalized, authentic experiences for your customers, build trust between customers and products, and solve service issues faster and more efficiently.

About Emplifi:
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The Emplifi CX Cloud uniquely offers integrated social media marketing, social commerce, care and service as one unified, modular software platform to close gaps in your customer experience.

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