TechNow Ep 96 | Vibrant innovations: ServiceNow Platform Vancouver release

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ServiceNow is excited to announce the release of Vancouver, our latest platform update. Upgrading to a new release introduces a wealth of new features, we invite you to join our August webinar: Vibrant Innovations: ServiceNow Platform Vancouver Release.

ServiceNow administrators and developers who attend the webinar will get a first look at any new capabilities as well as existing product updates and enhancements. Our team of Sr. Developer Advocates will walk you through:

00:00 Welcome and intros
06:04 Automation Engine
06:19 Integration Hub
08:40 Stream Connect
09:13 Generative AI Controller
11:53 RPA Hub
14:10 Other cool features in RPA Hub
14:41 Document Intelligence
16:32 Q&A Break
18:05 Flow Designer
24:37 Process Automation Designer (PAD)
26:52 Next Experience
29:10 UI Builder
33:12 Q&A Break
34:17 Platform security
37:48 Other platform security updates
39:37 Search
41:33 Random cool stuff
41:49 Geopoint data type
42:16 Decision tables (testing and publishing)
43:13 Redesigned Application Manager
44:36 Multiple VA conversations
45:12 Virtual Agent dialog acts
45:32 Application resource limits
46:06 Priorities for event processing
46:30 Text to code
48:03 What's next?
48:35 Q&A
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If you want to move people into flow designer then you should consider updating the ITSM spoke (and other) so you can create standard changes in flow designer (having business flows that generates a standard change and using the flow to generate tasks when they are needed). Example could be request of a server (customer request a server) with invoicing and feedback from customer after the change has been finished. Today flowdesigner creates a standard change of type normal, and you can not change type. This is working as designed according to ServiceNow support. They tell you to use standard change catalog, but that does not help when creating a business flow where installation of a server is a small part of the flow.

damhoj
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Thank you so much !!

Where can we have the ppt of the video please ?

cireguisse
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can text to code utilize RQuery or GQuery? Would it self optimize multiple queries of the same or referenced table along with the records to decide to use GlideQuery instead? Or when faced with a reverse type of query would it know to use RQuery instead of an amalgamation of grs?

bd
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Please allow code search to search flows .. also add a search function in the flow itself. Since you can't open more than one "action" (generic, not sure what to call each line) at a time, it can make troubleshooting a pain, especially since f_data formed scripting doesn't update it's script if you add something before the called function (moving the number up).

bd
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flow designer need to be able to translate stages like workflow

isaaclegouine