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AXA Embraces the Rise of Digital Customer Service
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Global insurance leader AXA has been providing stability and reliability to over 107 million customers across 61 countries since 1859.
The company is using RingCentral Engage Digital™ to manage their omni-digital customer engagement. By using a single platform for channels such as WhatsApp Business and Apple Business Chat, AXA is providing faster answers and enjoys increased customer satisfaction, as well as better agent productivity.
The company is using RingCentral Engage Digital™ to manage their omni-digital customer engagement. By using a single platform for channels such as WhatsApp Business and Apple Business Chat, AXA is providing faster answers and enjoys increased customer satisfaction, as well as better agent productivity.
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![[Replay] AXA |](https://i.ytimg.com/vi/8AEQXw6mMyg/hqdefault.jpg)
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