International Shipping 101

International shipping can seem daunting until you understand how it works. We brought in a shipping genius — Laura Behrens Wu, CEO and founder of Shippo to help us out.

In this video, we answer the questions:

- What are Incoterms?
- How are international shipping costs calculated?
- What are duties and taxes?
- What should I know about insurance?

[dcstuff]

I just wanna ship to my international friend ^^

[FAKETV]

Why is this one of the only quality videos on this topic. I appreciate it guys!

[thundersfruitsgraffiti]

Do you have a video about international letters rather than packages?

[stevegrandmusic]

omg this video is well done and actually super adorable. I smiled with you two the whole way through. Love that you could not contain your smiles through the whole time :)

[kudaisiaduntola]

Definitely the Einstein of Shipping! So important to understand what the customers want. A simple point but often overlooked!

[roybecker]

The Incoterms rule DDU was eliminated in the 2010 revision of Incoterms. It was replaced with DAP, Delivered at Place. For international shipments they are practically identical. The DAP rule does what the DDU term did.

[jasonenz]

I have potential clients all over the world that want my products and services...but the shipping is so dang expensive. How come when I get something shipped from china, shows shipping as $10, but when I wanna ship to England or Australia, it's like $200??? How can I make shipping more affordable to take on the international customers?
Thanks!!!

[prouddegenerates]

I'm just trying to send a jacket I made to my buddy in Slovakia🙁

[erica]

Where do you get these documents? And how can you do this with Etsy orders?

[aimelenemoslares]

What do you call the background that she is using? The white one

[mgktts]

Sort of helpful. Got a much better picture going to the website. Just going to say what i and most people want (i think) is to know how to get a good package at cheap price that can go anywhere and wont scare a customer from buying a product due to the shipping cost without having to do a ton of research. Also i don't want the shipping cost to kill profit on my end. That being said i like shippo's website and thanks for the information.

[spadesquiz]

Love Shippo! I hope you guys keep innovating it, lots of room for efficiency improvement!

[SillySeaLily]

Ick, this sounds WAY TOO MUCH WORK and getting very little back.

[guangzhougoodhealthcompany]

really like your speaking method, funny and amazing!

[tatortat]

i am trying to send dried fruit to my friend in south korea. do i need get a certificate of some kind to send even though i am not a company?

[valdezserg]

Thanks 🙏🏼 I needed this info to ship to my cousin overseas. ☺️

[jedwardoo]

Item coming from the US then sending it internationally outside the Americas.

How do you ship perfume and cologne internationally?

[p.m.]

Do I have to make an invoice myself.


If so, how do I do it?

[andysmith]

How would you ship to Iran? I have a friend i would like to send a gift to but not sure how i would fill out the cn22 document.. would I have to fill out the form in Persian Farsi as i dont think they eccept english as a language? Also would like to cover any customs charges so my friend doesnt get lumbered with any bills.

[chrissycriff]

This is the only video that will not play