Job Interview Question & Answer: Tell me about your work experience

A video series on how to answer popular interview questions.

The interviewer wants to get a better understanding of how your background and work experience are relevant to their expectations for the position. The best answers clearly present the experiences on your resume in terms of how they prepare you for this position’s responsibilities. Be sure to describe your responsibilities and accomplishments in detail and connect them to the job for which you are applying.

ANSWER:
For more than 5 years I have developed extensive skills working with irate customers. I'm excellent at de-escalating situations and finding a way to provide a great customer experience. My latest customer satisfaction rating rose 20% during my tenure with my previous employer. Since the role of your marketing department is to improve customers' impressions of the company, my experience would be a great asset to your team.

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