ServiceNow Information Objects

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If you've never heard of Information Objects in ServiceNow, this video is for YOU! Come watch how you can use this class of configuration items (CIs) in the CMDB to track what types of data/information are used by applications and other CIs in your CMDB. Whether it's PII, PHI, employee data or customer data - ANY type of data can be tracked and then reported upon in your CMDB. #servicenow #cmdb #csdm #security #privacy #confidential
  1. Justin Meadows
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Комментарии
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Thanks for this! Going to leverage this going forward.. sure beats creating new custom fields when you don’t need to!

DJChrisBeee
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Thanks Justin, this is a great example of how we can leverage ServiceNow for customer offboarding and data destruction certification... I'll share this with a few folks on my team. Cheers!

ashmyers
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You video came at a good time. I was looking for information on how to secure data, such as PII, financial, and other data away from other parts of the company. Thought of using ACL's for CRUD operations. However, this seems to be an easier way to manage that data. It might require a data policy as well as an ACL along with what you have mentioned here. Do you have any videos that detail how to protect this data from System Administrators and making it only available to people such as Human Resource Managers, Financial Managers, etc?

eldridgekevinm