05. Automated Content Curation and Moderation Problematic and ‘Borderline’ Content

In this ADM+S News and Media Research Symposium session, panelists discuss how digital platforms use a combination of manual, automated, and semi-automated tools to curate and moderate the content their users see. While egregious violations of clearly stated rules designed to prevent social harms can be met with outright bans, it is more challenging to deal with problematic, questionable or ‘borderline’ content, which occupies the grey zone at the intersection of competing values and community perspectives.

This panel covers issues around the identification and moderation of problematic content – from bots and misinformation to humour; and evaluates current and potential future institutional, corporate, and technical responses.

Speakers:
Prof Jean Burgess, Associate Professor, ADM+S (chair)
Dr Robyn Caplan, Senior Researcher at Data & Society
Dr Timothy Graham, Associate Investigator, QUT node
Dr Ariadna Matamoros-Fernández, Associate Investigator, QUT node
Russell Skelton, Founding Director, RMIT ABC Fact Check