Is Vodafone Broadband Any Good? Vodafone Broadband Review

In this video, we've reviewed Vodafone Broadband in the UK, to see if it's any good.

We've explained how Vodafone Broadband works, including what download speeds you can expect with their full fibre broadband plans, as well as the free gifts that Vodafone offers. After, we've looked at the pros and cons of Vodafone Broadband compared to other providers like BT and Sky, and we've also analysed the customer service performance of Vodafone Broadband.

0:00 Introduction
0:23 How Vodafone Broadband works
1:31 Advantages of Vodafone Broadband
2:21 Disadvantages of Vodafone Broadband
2:49 Vodafone Broadband customer service
3:41 Should you buy Vodafone Broadband?

About us

[favebook]

It seems their complaint system has a gate keeper. That is to say the 'expert' tweeks things and gets things going and says we can't progress the complaint while its working and then the say give it 24 hours to settle down and you guessed it - it fails again. So i would suggest that their complaints would be much higher than published if they allowed them through the gate keeper system

[KylezUwU]

The 4g backup, Is it unlimited data or limited? Also does it have a cap on it? if it is limited.

[James-]

I’d be interested to know your thoughts on the new Vodafone 6E ultra hub that you can now get from them
I’m trying to find out as much as I can about it but there aren’t many reviews out there currently

[ynyslochtyn]

Vodafone are not very flexible when to comes to renegotiating your contract. The only way to get the same deal as a new customer is to, essentially, become a new customer! Your existing connection will be cut and then you will have to be reconnected on same day (also you receive new modem-router etc). The problem with this is that YOU WILL LOSE LANDLINE NUMBER as your existing number is associated with existing account and not available for your NEW account! I believe the situation is similar with BT.

[macmike]

Tried to get the essentials (social tariff deal) got sent a email telling me someone wold get back to me in up to 5 days 2 months later...Nothing!

[sasoptimis]

Would you recommend bt full fibre 900 or Vodafone full fibre 900 for performance and consistency?

[robertbrown]

Thanks for the video 👍.

With the 910 package are they able to utilise a redundant Virginmedia 1 meg broadband line that runs to the outside wall of the property? My driveway is block paved, so there’s no way to run a new line from the pavement and having seen the Virgin cable when the old driveway was taken up, half of it isn’t even in protective sleeping/trunking, so there’s no way for Vodafone to push their own cable through it. There are no overhead services, so no way to run a new cable that way.

[scramblegaming]

Mine is buggy and the booster keep turning off

[mohammedhussain]

Im looking to move from virgin to vadafone. I have my wired connected behind a media wall. And the wiring runs behind a row of cabinets would i need new wiring?

[Bubble]

Do you need a phone line for Vodafone?

I’ve had enough of Virgin, really not fit for purpose and terrible customer service.

I’m looking for broadband only.

Oh, and thanks of all the videos, great help!

[Medea]

It was good last 17th month, just done a test and I'm getting 18 to 32mb on 100mb package, not happy!

[tsowee]

Got a Pro GigaFast 900 plan last year. Internet connection always gets disconnected and download speed is mostly around 40-50 Mbps. When i talked to the customer service about the ongoing issue they said i should be happy with the current Mbps im getting. Switched to something much better this month no issues so far

[mihaillupu]

I had Vodafone Fibre 2(up to 76mbs) for over 3 years now no issues whatsoever, great customer service, the only downside vs BT is Wi-Fi signal is not as strong but really close.

[rthomas]

Would you recommend BT over Vodafone for reliability?

I will need consistent WiFi for remote working (including calls) and also for gaming/streaming.

Thanks 🙂

[AHP-]

14% increase 9 months into 24 month deal, not mentioned in the advert price and will have an increase each year not clearly stated in the advert. Now down completely thanks for nothing 🙁

[ToddGreenwood]

Do I need a physical landline phone for the full fibre broadband or will I be able to use Vodafone's broadband without the need for it?

[jugernaut]

Vodafone took two weeks to tell me they had a technical error when I chose a broadband contract no email just a random call on a Saturday to say they couldn’t complete the order due to technical issues I had an email to confirm my contract had been set up but when I asked them to confirm by email that the contract had been cancelled through their own technical issues they assured me they would send an email but didn’t receive anything so tried calling them but had a automated message saying they are having technical issues it’s enough to put me off them now 😞

[keithhargreaves]

When broadband didn’t connect as promised I complained on phone and was asked to get my screwdriver out and try and do their job and so having them save money employing Openreach…everybody laughed when I told them even the Openreach engineer when he had to be employed to solve the problem next day.

[agentlr]

Worth noting that another downside is that their speeds aren't symmetric.

[gamingwithgolden]

Correction they own gigaclear not city fibre