How China is changing the future of shopping | Angela Wang

China is a huge laboratory of innovation, says retail expert Angela Wang, and in this lab, everything takes place on people's phones. Five hundred million Chinese consumers -- the equivalent of the combined populations of the US, UK and Germany -- regularly make purchases via mobile platforms, even in brick-and-mortar stores. What will this transformation mean for the future of shopping? Learn more about the new business-as-usual, where everything is ultra-convenient, ultra-flexible and ultra-social.

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[obsidianstatue]

She just showed you the future of consumerism, but the comments keeps arguing about the political status of China, LOL, this is what the west has come to, everything in this world must be related to politics.

[ablam]

I made it a point to read 560 comments. I would say 90% are from salty people that can't stand to admit they are getting behind.

[janbad]

The blind hate China receives on these kinda videos are crazy.
Considering this from a business point of view this is amazing
and nobody should believe western companies are not willing to
use these technologies. The fact is China is not copying everything
anymore. There are now starting to innovate and people just do not
want to see that.
China obviously also has the responsibility to be sustainable and they
are probably not necessarily good in every aspect. But they are quite a lot
of environmental projects running in China as well. In America the
problem with trash is just as bad as in China, so people should stop
being ignorant and just trash talk a country they do not know.

[PRepublicOfChina]

WeChat and Alibaba have been extremely slow to expand overseas into western markets. This is really holding them back as global brands.

[fahim]

its hilarious how some americans and europeans complaining when they actually doing the same thing, may be in lower level, cause they they don't population of a billion..

[isjason]

I'm watching this while I placed pizza from pizzahut for my friends in China. The food was here before I finished the video. I really love the system. Although I enjoy grocery shopping and its very optional, sometimes this system makes it more flexible for me. Everybody wants more time to have fun, if carrying heavy loads of water is fun for you, be my guest. I bought a package of alcohol and it was delivered in 40 minutes. Compare that to what I got in the states. Walmart took fking 4 days.

[becky]

Only at 1/3 of the video. You're amazing Angela, very entertaining presentation and great information. Thank you so much!

[moonresidentno.]

The Chinese social network looks a great idea to generate a collective society of thinking which will improve the level of the whole society and lead to next level of advancement: non-gene philosophy. China is terrific in strategic thinking.
Everyone is struggle in the first level of philosophy: gene philosophy, in which our behavior are determined by our genes.

[MrGanbat]

I really love buying goods from 🇨🇳🇨🇳🇨🇳Chinese market. I think online shopping in China is the most developed thing in the world. Nowadays quality is just as best as brands. Tremendous count of the products really good market. I am from Korea here is not good as China. Good luck from Korea 👏👏🇰🇷🇰🇷🇰🇷

[zhuboskovic]

I live in China for about 6months now. I never carry my money along, I rarely go shopping. I can do everything just with my phone:)

[dr.michelles]

This is very true! China’s online shopping is better than us. Wechat, a site where you can pay for everything with a barcode connected to your bank account. Alibaba similar to Amazon. Jinshisong, a app where you can order food from almost any restaurant right to your house. Grocery stores also will deliver. DIDI, like Uber. Everything is so convenient.

[TahisCeballos]

Excelente!! me encantó, y tan necesario cada vez... ahora en cuarentena mucho más!! Felicidades a la ponente :)

[darrelltan]

It is impressive on how much retail or customer shopping experience has changed. How does this affect the retail industry today outside of China?

I think 2 groups of people, 1 group will be haters.. who are always wanting to earn everything by themselves, other 1 group will see opportunity in this new ecosystem and grow together.

Which one will you choose to be?

[ufo]

Walmart provides online grocery delivery service since a long time ago. Yes, you can buy fresh vegetables online but fresh meat or seafood is still not available for delivery. Kroger has similar service. I'm not sure about other major retailer companies. BTW there are also a lot of restaurant delivery websites supporting third party grocery delivery.

TBH this so-called ecosystem may never prosper in the states cause it's not quite compatible with the habits of American consumers. Most people I know drive to grocery stores once or twice per week. It's not something considered to be very inconvenient. They may shop online only when they look for items that are not available in local area.

The delivery cost is another factor. It's impractical to have someone deliver snacks to your office with the cost of only one dollar. ( In the future, the delivery cost in America may be lessen radically after driverless cars are popularized.) However in China, most delivery guys ride bicycles or scooters to deliver goods for low wages (that are proportional to their workload). They are hardworking people yet cheap labor. Most of them are from underdeveloped rural areas of inland Chinese provinces. China is still enjoying its demographic dividend after the economy booming of so many years.

[Lunareon]

Thank you for the talk. This is definitely something to keep in mind while designing services for Chinese tourists abroad.

[sitti_dove]

Most people on the thread see the story of Angela's impulsive buying instead of understanding the fact and morals of her story. I felt thankful for her because she is telling a real life story that could revolutionize the world which on one hand brings ultra convenience, and yet ultra challenge which are not easy to resolve. Folks, can you undo technology? If you can not, learn how you can better find yourself fit to survive by learning its advantages as well as its challenges. When you have entered, prepare yourself shields or know where the exits to keep yourself ready. The boat is sailing on. And the fact that you are here commenting you are riding on the same boat. Complaining is plain hylocrisy, self-education is a better weapon instead....

[danyu]

Actually when the speakers mentioned the delivery convenience had already changed the shopping mind of Chinese, I felt a little bit concerned about the future of this convenience.As we know, the current convenience is based on the low average cost of labor in China.Once our privilege lose its way, as the consequence of our social development, the shopping would be totally different.That is something the speaker did not or mean not to talk.All the case she mentioned is about the current situation of shopping in China, which is not suitable for her title “the future of shopping “.In other wordy, this kind of shopping model might be just the baby of the current China, which can not shape the shopping world in future.

[kittyt]

Implementation elsewhere is limited by population density and legally mandated minimum hourly pay. Receipt of delivery is impacted by the fact that many households are bigger and multi-generational, thus there's someone to receive the purchases. It's very interesting progress none the less.

[daw]

It is hilarious to find some over package, environment damage comments here.
In fact, Japan's over package issue is much worse than China.
And speak of wasting, no one can compare with the US on this planet.
Consuming behaviour is influenced also by culture.
Chinese always advocate frugality.
Most Chinese prefer saving. Highest saving rate in the world!

[joyyao]

Consumerism is definitely over the top in China now. Traditional value such as saving has been laughed at by this new culture of purchasing.