Executive Interview: Expedia - The Phocuswright Conference 2019

Bigger is not necessarily better when it comes to innovation and quick adaptation. Can a company with more than 20 brands selling across a growing swath of travel products and services successfully leverage its platforms and talent base to achieve excellence at everything simultaneously? Can it deliver a connected and seamless consumer experience - and beat its main rival to the punch? Two years after taking the reins, we talk with Expedia's CEO about the tech and marketplace trends capturing his attention, and his plans to maintain the company's position as the leader in global travel sales.

Mark Okerstrom
President & CEO, Expedia Group, Inc.

Interviewer
Maggie Rauch
Senior Director, Research and Head Analyst, Phocuswright Inc.

[marydlp]

Too bad Maggie Rauch is judging him throughout the entire interview as if she had all the answers to improve the services of Expedia...