Kemper Claims: The Moment of Truth

What is an insurance company’s moment of truth? How it handles customers’ claims. Kemper’s claims professionals are at the ready to help our policyholders with fast, efficient and personal service. Hear what customers say about our claims service in this brief video, and learn why our claims handling is so well-regarded.

[marperez]

Yea right, all lies they dont pay there claims
I alrady report to BBB.

[apotbos]

Kemper sucks. I got hit by someone with infinity insurance and for some reason kemper does the claim and I my good they suck. It takes days to get a call back from the adjuster and my adjuster sounds like she hated her job just as much as I hate this company.

[chuckyoneil]

They are sad, please do not use KEMPER

[irish]

Extra mile? According to all the reviews and my current claim, you couldn't care less about your clients. It's been 2 months since my accident, 1 month since a text from Kemper ( not even a phone call ) saying my car was totaled, and I'm still paying payments. According to the reviews I'm screwed. If you're thinking about going with Kemper and you're reading this, don't, they're scam artists. If you do, make sure you have a lawyer.

[youngjay]

Kemper doesn’t help at all I wouldn’t recommend this insurance they just don’t wanna help you at all and take forever plus they just don’t wanna help so yea never get this insurance

[swerve]

Kemper sucks worst insurance no matter how broke you are do not get this insurance they don’t care about their customers

[islandbreeze]

Why do I have a bad feeling about this....

[fufita]

Desde enero 25 k fue mi accidente y hoy es marzo 29 y todavía no me responden por mi vehículo y no les importa que mi esposo está sin carro desde hace más de 2 meses esa asegurada es una

[doraguerra]

Está aseguransa es un total dolor de cabeza, te incremental el precio, y té cambian la póliza a la mas cara q tienen, y nunca tienen solución. Ellos usan una estrategia de descuento para luego al segundo mes incrementar un 70 % cambiando la cobertura a una más cara.
Esta compañía es una estafa total.

[philadelphiaassemblies]

You may have had a bad experience. However I have lots of satisfied customers.

[homersimpson]

Hey Kemper - welcome to subrogation.
There's your moment of truth.