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Never Lose a Donor Again with Joey Coleman - Full Podcast Episode
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In this episode of the 7-Figure Fundraising Podcast, host Trevor Bragdon interviews Joey Coleman. Joey is an author and speaker, and a recognized expert in customer experience design. Listen as Joey shares specific advice for you to develop stronger relationships with your donors.
Key ideas in this episode:
5:06 - Joey dives into a discussion of customer experience, focuses on the failure to develop strong relationships and how to do better.
16:54 - What can nonprofit leaders do to bridge the gap?
30:49 - Joey shares specific advice for listeners to apply to their nonprofits.
48:30 - What is the one thing Joey recommends listeners do right now?
Key ideas in this episode:
5:06 - Joey dives into a discussion of customer experience, focuses on the failure to develop strong relationships and how to do better.
16:54 - What can nonprofit leaders do to bridge the gap?
30:49 - Joey shares specific advice for listeners to apply to their nonprofits.
48:30 - What is the one thing Joey recommends listeners do right now?
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