How to automate CMDB population in ServiceNow using REST API for Dell Storage Resource Manager

This video provides a high level overview of SRM integration with ServiceNow CMDB, which has an objective to populate, update or delete entries in ServiceNow CMDB tables with SRM CIs and relationships via REST API calls.

00:00 Intro
00:12 Integration Objectives
00:25 SRM - ServiceNow Architecture
00:40 Extract CIs and Relationships
01:58 Populate or Update CMDB
03:23 Removal of CMDB CIs
03:37 Browse CMDB
04:34 Service Topology
05:01 Browse Service Impacting Device
05:47 Further Information / Outro

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