Workforce Analytics as a Key Lever for the Future of Outsourcing

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Delve into the critical decisions surrounding Shared Services Organizations (SSOs) with our webinar: Workforce Analytics as a Key Lever for the Future of Outsourcing featuring Sapience CEO Bradley Killinger.

The session will deliver actionable insights tailored to empower shared services professionals in making informed decisions that drive efficiency, productivity, and growth within their organization.

Key discoveries include leveraging workforce analytics to:
• Thrive amidst today's macro talent challenges
• Align productivity or cost-saving measures for captive or outsourced centers
• Utilize work patterns and growth trends to strengthen partner relations
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