Printify Most Frequently Asked Questions - All You Need to Know in 2024

In this video, we’ve covered all the basic questions you might have about Printify and Print-on-Demand. Skip ahead to any question by clicking on the chapters below.

Links:

Chapters:
Intro: 00:00
Can I cancel an order? 00:18
What if my customer received the wrong item/a bad print? 00:56
What if my customer ordered the wrong size/color/doesn't like it? 01:44
Who has the rights to my designs? 02:10
Does Printify use my designs? 02:41
What types of designs are prohibited on my products? 03:11
How does the payment process work? 03:37
How do I set up a payment method in Printify? 04:14
What does Printify charge for products? 04:33
Why was my shipping cost so high? 05:25
Does Printify print its own products? 06:19
Where are your printers located? 06:33
How do I open an Etsy shop? 06:50
How do I “stock my shop” during the Etsy onboarding process? How do I add a product to my Etsy shop before integrating with Printify? 07:02
How do I create a design? 07:39
Where can I get ready designs? 07:56
What are recommended dimensions? 08:17
What file types do you support? 08:33
What is AOP? 08:47
How can I make changes to the product size and color options? How do I add variants? 09:05
Where can I find size guides? 09:31
How can I sell product bundles? 09:44
What if an item/variant goes out of stock? 10:35
Where are my products? Why are there no products in my store? 12:13
Can I have the same products across different stores? 12:23
How do I decide which Print Provider to use? 12:54
Why does my product cost more than I expected? 13:31
I've submitted a resale certificate. Why am I still being charged sales tax? 14:14
What should I put in the VAT ID field? 15:22
Where do I edit product information? Can I edit my listing in my sales platform? 15:58
Why aren't my orders syncing with Printify? 16:21

[djcripel]

Hats off to Printify's customer service. Crazy good and helpful. Always someone there to help out. Thank you!

[JaperBarrett]

Super helpful, totally worth watching!

[GeorgiosBogas]

Amazing video! Very informative! Thank you!

[LưuHiểnTruyền]

absolutely incredible info! thank you so much

[LacQuangCan]

I appreciate you for sharing this, excellent!

[hablandolaverdad]

Many thanks for this super important information! <3

[jkquiltsknits]

It appears auto/manual order processing is set at shop level vs product level. Does that mean if you offer products with personalization & products without that all orders would require manual push to production? Is there a work around so non-personalized items can push automatically while personalized ones require additional steps?

[TLEAGLE]

Hi Printify I'm looking to start selling using Printify but I'm wondering it wants a business name do I need to have an LLC for it???Or can I just create any business name of my choice.

[meandepiphany]

So, does that mean if you don't have funds to cover production and shipping out of pocket, the order can't be placed?

[surnderratti]

Thanks, I want to know sales tax and vat charges, these charges are additional charges or include in retail price.

[E.B]

Hello,
I'm sorry, there is something I don't understand. If the cost of production and shipping is paid by the buyer, I don't understand how I can possibly make a loss even if I set a profit of 3 dollars per product. In any case, haven't I already earned 3 dollars? Are you suggesting that I need to make my profit margin at least 40 percent in order not to make a loss? If the cost of production and shipping is paid by the buyer, am I likely to make a loss even if I have a profit margin of at least 40 percent?
Thank you.

[AndrewMurrey]

Why does the customer pay shipping as well as the store owner?

[vasilisavassileva]

Why you a charging DOUBLE shipping? Why sould I pay as well the shipping? What I do recieve to pay shipping?

[SayidMassawa]

Nice vid thank you for sharing with us

[ashram]

is providing a tax id number compulsory??

[DavidJ-jh]

All my products were published and on my Shopify store. And even had a few orders. I designed a new product today and saved it and then I see all my products are all the sudden "unpublished". What is going on with that? Thank you

[CarrieGraves-qy]

What if I both want to POD for on line shop but also may be interested in purchasing items to sell locally at a Farmer's Market, event?

[nathalie.depierraz]

Hello!

I just set up my first product on printify (selling in on wix) 2 of my friends (in different countries - UK and switzerland) tried to buy it with credit card method. but they both get an error message saying "the payment method doesn't support the currency of the product or service" what does it mean and do you know what to do to fix this?

the product is a mug, set in euros, my account has a credit card linked (currency CHF and EU) and my account is set in EU too. the mug is produced in USA could that be the issue? (not available in any other country)

How to set up this and future products to sell world wide?

thanks

[donuteditz]

HOW TO PLACE A PERSONALISED ORDER IN PRINTIFY FOR ETSY