Patient and Family Advisors: Learning from the Patient and Family Advisor Experience

Stories have the power to connect people in a deep and meaningful way. In a health care setting, a well told story can improve the quality of care you or a loved one receive, and can impact the health system for the better - in ways data, research or technology never could.

In this session, participants will hear from Patient and Family Advisors about their journeys in the health care system. Discussion will focus on how to effectively turn narratives into real improvement. Moreover, participants will examine effective story telling methods and approaches tor listening to stories to ensure that patient voices are accurately heard and reflected in health projects and programs.

Target Audience: This session is intended for all delegates in any sector wanting to know more about the experiences of Patient and Family Advisors, and the impact their stories can have on our health system.

Learning Objectives
By attending this session participants will:

Hear real experiences to help make the involvement of patient and family advisors more effective.

Better understand ways to tell an effective story and how to implement lessons learned.