Improving Business Processes - Handoffs

One of the best places to focus process improvement efforts are where there are hand-offs between people. This video explains why and how.

[poledra]

Only just discovered this channel. Where have you gone? The content is so well explained, the animations are high quality and each one leaves me wanting more but the website is no longer existing :(

[johnroberts]

Wonderful
Clear, concise, and presenter awesome
I'am in for for more.

[stuartrisebrow]

Thanks.  Googled hand-off for a job interview and got this.  Just what I needed.  I am now going to subscribe and watch your other videos.  You have helped me a bunch.

[projectdeliverysystem]

Great job Ian at describing this process and the importance of Hand-Off's.

[anobonano]

I need to get my managers to watch this. My boss thinks drawing work flows are the best but that doesn’t help me fully understand how and where the process fails or has a lot of potential to fail.

[BigJackB]

I love this series.  Wish you would produce more but they cost time and money I would imagine.Why no mention of not handing off at all as an improvement?  Perhaps not 100% of the tasks can be retained but if many or most are performed earlier and accurately, speed and accuracy is improved most likely.More please.

[darrenlayton]

found that really interesting. will have to view more.

[geromeinocencio]

Hey, I like your videos so much! ❤️ Is there like a Certification for the people who specializes in these kind of things accredited abroad like Canada?