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Know your rights when your flight is canceled | FOX43 Finds Out
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The CrowdStrike outage that led to a meltdown for airlines may be over, but people are still frustrated with how companies handled the flight schedule.
And the federal government is now investigating how Delta handled the situation.
The Department of Transportation has a sort of Bill of Rights for passengers. It states that people can get a refund if their flight is canceled and they decide to not take another flight. The refund should come the same way you paid.
We know issues like the CrowdStrike outage can make these moments tense, so if someone says you can’t get a refund or only offers you a voucher, do not take it!
WPMT-FOX43's YouTube channel is a hub for the best of FOX43 News and its investigative reports, top headlines, and digital exclusive content:
And the federal government is now investigating how Delta handled the situation.
The Department of Transportation has a sort of Bill of Rights for passengers. It states that people can get a refund if their flight is canceled and they decide to not take another flight. The refund should come the same way you paid.
We know issues like the CrowdStrike outage can make these moments tense, so if someone says you can’t get a refund or only offers you a voucher, do not take it!
WPMT-FOX43's YouTube channel is a hub for the best of FOX43 News and its investigative reports, top headlines, and digital exclusive content:
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