ITPro Live: Trust through conversations in the 'suddenly virtual' enterprise

Digital metamorphosis and agile adoption is already tough, with half of all UK digital transformation projects facing delays in the last year. And the huge and abrupt market shifts of spring 2020 mean many businesses are having to accelerate their transformation projects to handle the new demands. Instead of measuring progress in years and decades, organizations suddenly have to have the new capabilities online next month—or next week. But the solution is not “agile harder”.

Adopting by-the-book rituals or hiring an army of agile coaches isn’t going to instantly make your business ready for remote working, faster delivery, and the needs of new markets. Instead, start by building trust, creating a culture of commitment and accountability—and watch the transformational results flow. How do you change your culture? You do it by changing your conversations. In their book Agile Conversations, Douglas and Jeffrey describe numerous techniques for improving your conversations and getting dramatic agile results quickly. In this talk, they show you how to take your first steps toward a human-centred transformation, using nothing more than a piece of paper, a pen, and a willingness to learn.

Speakers:
Douglas Squirrel, director, Squirrel Squared
Jeffrey Fredrick, managing director, TIM