Using Chrome Remote Desktop in Windows

☎️ Google's Chrome Remote Desktop is a free and convenient remote-access tool allowing you to get help from people you trust or be the person giving help.

☎️ Chrome Remote Desktop

Chapters
0:00 Chrome Remote Desktop in Windows
0:30 Choosing a viewers
1:03 Viewing my 2 desktops
1:40 Install Chrome Remote Desktop
3:35 Connect the remote computer
3:48 Generate a code
4:47 Verifying
5:43 Using Remote Desktop
7:30 Ending the session
9:00 Security

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#askleo #chrome #remote

[askleonotenboom]

Get help, give help, or access that computer in the basement with this free remote-access tool.

[toney]

Leo, I have used TeamViewer for years to provide 1 on 1 remote support to friends and family. Some how, TV became corrupted on my friend's computer. He could not even uninstall it and do a fresh install. Knowing that I needed to get into his Windows OS (registry, x86 folder, etc.) to remove some files, I needed to find another way to access his computer. Your explanation on Google Remote Desktop was just what the doctor ordered. Thank you for quick, straight-forward toot. Keep up the good work.

[marshabeebe]

Such a great tutorial. This is all I need to train a new employee remotely. I followed your instructions exactly and had no problems at all installing and connecting. Huge stress relief here. Thank you so much for your time. I really appreciate it.

[silkmaze]

This was very useful. Now I can help my mother install/uninstall programs etc, while she sits in Europe and I'm in the Caribbean.

[ttb]

Good video. On an iPad, to right click just tap with two fingers. I had to search to find this.

[Melbodi]

Hi Leo, just to give you a Thumbs up.
Absolute amazing content narrated with the most pleasant voice and talking pace.
And the structure could not been done better.
We can easy follow what you explain as a non native speaker.
Keep doing your thing. 👍😊
Best wishes from Germany.

[MarkLuffman]

Thanks Leo! When helping others some administrative dialogs will not be visible to the helper from their remote computer. Another video might be beneficial showing how to setup unattended remote assistance. Thanks so much!

[NoEggu]

A few items that folks might find helpful:

1) Windows (versions 10 and up, I believe) comes with a Quick Assist program, that works much the same as what we saw our host demonstrate in this video.
It requires that the person providing the assistance to login to their Microsoft account. The person requesting help will run Quick Assist and give the helper the access code, etc.

So both parties will run Quick Assist, but only the person providing the assistance will need to login to their Microsoft account.

One other benefit of Quick Assist is that the person seeking help can choose whether to allow the helper to have full control of their computer, or only see the screen of their computer.
So if you want help from someone, to have them guide you, and you feel safer by not giving them control of your computer, you can use Quick Assist to grant them viewing access only, or you can grant full control access, whichever you prefer.

2) Google is the largest spyware company in the history of the world. I recommend that none of their products or services be used. There are good alternatives for all (or nearly all) of their offerings. I am guilty of using youtube, which is a google service.

3) When you install a browser extension, it adds an element of uniqueness to your specific browser, and lets google and and other trackers uniquely identify your on-line activity.

4) Remote Desktop is not defined in this video the same as the Remoter Desktop that is bundled with all versions of Windows.

Pertaining to the Remote Desktop that comes bundled with Windows:
The client side of Remote Desktop is enabled (available) on every Windows installation (that would be the person providing help).
The server side of Remote Desktop is enabled only on Pro versions (and higher) of Windows (that would be the person seeking help.

So how does the Remote Desktop that is bundled with Windows differ from what was demonstrated in this video?

With the Windows bundled Remote Desktop, the client side grabs the screen of the server side, and (this is key) it also locks the server side's computer.
So, for example, if you are home, and you want to use the computer at your desk, which is located at your employer's building, you can safely do so, and not worry that someone might walk past your office desk and see what you are doing. They will see a locked screen.

So the built-in Remote Desktop that comes bundled with Windows functions differently than the Chrome verity that was demonstrated in this video.

If you have a Microsoft account, then I recommend that you not install google's remote desktop browser extension. Just use Microsoft's Quick Assist. It works well. However, Microsoft is also a huge spyware company. But at least you are not tinkering with browser extensions. The more you clutter up your browser, the more trouble you might encounter.

[left]

I apologize if this was already stated, but I believe both parties need to have and be logged into their Google accounts at the time of connection. Thanks for the GREAT video!!

[VeritatemQuaere]

Been using chrome for support reasons for over 3 years. It’s has its limits like others. One big one is the fact that you cannot access all apps with it. For example, you can pull up control panel and open user manager, but then you cannot click or type anything. It is one of the easiest for clients to install.

[nyclee]

This sounds perfect for it tech support

[anthonyreuterink]

Leo, Great video and really like the simple, clear layout of your tutorial. Have you endeavoured to include a cell phone application of Google Chrome remote on any of your channel videos?

[YanceyGillespie]

Very Helpful. I have 2 displays on my home computer and 2 displays on my work computer. How do it show the home displays separately on the work displays? It just shows both displays jammed together on one of the work displays or vice versa..

[qoldies]

Very informative.Leo, do you have to have the Chrome browser? Also, can you hear audio back from the remote machine? I do work for several radio stations, and have to hear audio on the other end. Thank you sir.

[jimyrarose]

I need a simple version of this video to install Chrome remote for non-tech folks. I'm retired living in Florida and was using Teamviewer but can no longer use it. I connect with family and friends all the time to help them but they are mostly seniors like me so I am presently using this video to send them to try and install. But if you could create a basic download and install and generate code video without all the other stuff I would be so grateful.

[kayplayforth]

Wonderful Information Leo Thank You 👏👏👏🇭🇲🇭🇲🇭🇲

[marketingTUNEUP]

Great overview. Ppl just need to have Chrome already installed to add the extension after Remote Desktop is installed. Perhaps a video supplement to install chrome first for those who need it? I've found that most users who default to IE do not have chrome.

[thomasjue]

Do you know how to regain control of the cursor if you lose it?
This has happened to me frequently.

[youtubescroller]

Is there a way for google to notify you if someone connects thru remote desktop? I am always nervous having this installed.

Yes, I do add a security code.

[jbmorrow]

What about the audio from the w10 machine?