CX Heroes: Meet CX Hero Ingrid Skjærseth from Ving Norway | Genesys

Ingrid Skjærseth is a service manager for Ving, a Norway-based travel company. Genesys announced Ingrid as a CX Hero for her dedication to her customers. Watch the video to learn how Ingrid pushed for an airline to change their policy so her disabled customer could travel.

The Genesys #CXHeroes program celebrates service representatives and volunteers who go above and beyond to help customers and people.