How to set up message templates and automatic replies | Booking.com

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Templates let you automatically share important information with guests. You can set them up for any of the key stages in the reservation process. Automatic replies are standard replies that you can set up to answer frequently asked questions around parking, check-in and check-out, bed types, etc. They can save you time and create better experiences for guests.

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why does it not let you sent multiple template messages at the same time if someone has just booked for example?

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