Introducing Service Cloud Voice | Salesforce

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Learn how to integrate telephony into the world's #1 Service Solution with Neil Charles Armstrong, Service Cloud Engineer at Salesforce. #Salesforce #ServiceCloud #ServiceCloudVoice

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About Salesforce:
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
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how are you providing this for a consumer? are you using person accounts in salesforce?

bigfishguy