Lecture 11: Cisco Unified CM Provisioning

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We need to create different IPCC extensions for each user ? If we need to create different extns how the call is coming to each extns ? bcz users are calling a generic number. ?

Could you please clarify this ?

sreejithts
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Hello .thanks for the video. I would like to ask if it's compulsory to use IPCC as the Agent Extension. Can cisco jabber be used in place of personal communicator. hope to read from you

collinsonyegbado