Understanding the importance of a Dialog Manager in Conversational AI

This video is part of my education series and goes over why you don't just build conversational applications without the capabilities of a dialog manager. This is one of the key mistakes made when people look to adopt generative AI technology and can cause you to lose control of your copilot experience.

[enxipeng]

Hi Dewain. Is there a way to have more granular control over what topic the dialogue manager can dispatch to? My project team is facing issues with the consistency of topic switching, since there is no confidence threshold control available, unlike Bot Framework.

[alel]

May I ask, where you got the slides in this Video (and your other Videos) from?

[tylermcginniskin]

What’s the difference between authored topics and scripted responses?

They seem identical, authored/scripted, topics/responses.