ORIS retractable foldable trailer hitch tow bar on a W212

It's impossible to find any information about this system, I have search all over the internet, but couldn't find anything, so here's a little something, that might come in handy for you who are struggling finding a least a photo of this damn thing!

A view on how it looks inside. This one, sitting on a W212 2012 factory mounted, was stuck could not be retracted. A locking pawl was stuck, which has damage the plastik thing I'm touching in the video. Some ingenuity (humble me) fixed the plastic part and now it works!

[marcuslarsson]

Hello, do you know know how the micro-switch work behind the plastic cover? Mine was not attached but it looks like there is a pushrod underneath that is supposed to push the switch, but mine is not moving.
Do you have any video or pictures?

[MutieThePig]

Is it supposed to retract and extend via an electric motor or does it just drop down and you have to pull it manually into position?

[OveReggen-dmxm]

Hello Sir 👌. I have the exact same problem on a 2014 ml. Was the plastic part broken? Did you replace it or was it possible to repair?

[danielfalk]

Hi,

I have encountered this problem on my 2010 W212. Suddenly one day the tow bar did not fold out. I have had it in a Mercedes workshop that made an overall check but found no electrical errors etc. so probably it is the type of mechanical error you also have that I have encountered.

I now plan to disassemble the towbar myself to see if I can solve it. What does the procedure look like, I guess you need to remove the one-way screw that sits in the plastic casing on one side. Do you have any more tips on how to proceed?

[albertzuyderduyn]

My issue is (passat B8) that it is out and I cannot get it to unlock it in order hide it again.. Since it is out, I also cannot get the bumper out of the way in order to disassemble it. Any ideas on how to manually unlock it?

[gabrielzota]

"Hi! I have an ORIS tow hook with the code A2123100600 that won't detach. I recently installed it on the car and it hasn't been used yet. Do you have any idea what the issue might be?"

[MutieThePig]

I have just bought one myself and I am sure it is missing a part.