Hotel English - Using Travel English at Hotels

Do you travel abroad, for work or for pleasure? If so, do you normally stay in hotels? Are you comfortable using English to reserve a room, check in or out, and deal with any problems you have during your stay?
In this class, you'll learn how use travel English for hotels in clear, natural English.

Contents:
1. How to Make a Reservation 0:36
2. Checking In 4:39
3. Talking about Hotel Facilities 6:01
4. Dealing with Problems and Complaining 9:38
5. Checking Out 12:45

This lesson will help you learn:

- How to make a reservation for a hotel in English
- Phrases to use when you check into a hotel in English
- Ways to ask about hotel facilities
- How to make complaints if you're not satisfied with the hotel
- Ways to respond to complaints if a customer is not satisfied with the hotel
- Different phrases to use when checking out of a hotel in English.

A big thank you to the Alphabet translation team from Syria for the Arabic captions!

[tungnguyenvan]

I just wanted to say thank you for your great lessons, it was very helpful to me.

[karoulinishak]

Many thanks for this video. We recall what we learned in the past. Please make more videos about working in hotel’s.

[lethithanhhue]

In the future, i'd like to be a receptionist so this video is really useful for me. I hope teacher will update plenty greatful lesson. Thanks for teaching. All the best for you.

[Louisvr]

I work as a recepcionist in a hotel so this is pretty useful. Thank you very much for this video 😀🇬🇧!

[budimalau]

This isWonderful. As an English teacher for hotel programme of vocational school, I think this is very usuful and helps my students understand what to say.

[monstercrafters-xdjames-ch]

Thank you so much for your lesson it really very nice and helpful, very clean 👍

[LilyCinderella]

Watching this scene..ouhh missed my job! 💖 I was really enjoy to do my best to help my guest, my tenants.

[jyvqicw]

than you for providing us with such a wonderful lesson. I am going to do internship at hotel, so it's very useful to know how to communicate with the customer!

[saidfarid]

Hello Professor
Thank you so much for your interesting lessons, i do appreciate your job.I wish you peace and happness under the sky of prosperity. Take care and have a good time.
All the best.
Your Student from Algeria.

[SkyAaronBrink]

super helpful and useful! it covers almost every situation which makes the video great!

[Treep.c]

Well done guys, tomorrow I have an interview at the hotel. So that, this vocabulary is really useful for reception hotel.

[johnnytran]

Thank so much for your helpful lesson !

[gilbertfrenchdeutschland]

You do an excellent job teacher I loved

[bichloan]

I am happy for your answers . Thanks so much . I have adjusted the speed to follow your recommendation .

[riclou]

Thank you very much indeed for this lesson!

[souravkonar]

Very nice and helpful video, thank you very much 🙏

[BAngel-fimk]

Your videos are so cool and useful! Great thank!

[doll]

I’m working for a front desk in Japan and we have many guests whose 1st language are English. This video is so useful and I need this kind of videos more!

Thanks!!!

[johnarvinbarcelona]

Amazing! Good idea that you did start off with checking in till checking out. Now I know more functional words for hotel stuffs.

[vvv]

really I need this video to learn english...thanks a lot for your efforts