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Virtual Books@Baker with Sandra Sucher, author of 'The Power of Trust'
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It’s crucial for companies to gain the trust of their customers, employees, and investors, but fostering trust doesn’t come from a savvy PR department, says Professor Sandra Sucher, author of the new book "The Power of Trust: How Companies Build It, Lose It, Regain It."
Instead, business leaders must establish trust by being “the real deal,” creating valuable products and services, acting on good intentions, treating people fairly, and taking responsibility for how an organization impacts business and society.
Instead, business leaders must establish trust by being “the real deal,” creating valuable products and services, acting on good intentions, treating people fairly, and taking responsibility for how an organization impacts business and society.
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