ETIHAD AIRWAYS 787 Business Class【4K Trip Report Abu Dhabi to Milan】Decent Airline, Horrible Hub

4k Trip Report and Review on board an Etihad Airways 787-9 Dreamliner from Abu Dhabi to Milan Malpensa.

Hi there! My name is Kevin and today we will take a look at my business class trip from Abu Dhabi to Milan on board a sleek 787-9. We will take a look at the full Abu Dhabi transit and lounge experience, talk about Abu Dhabi's tragically delayed new terminal, check out the aircraft & seat in detail, explore all of the food on board, go through all of today's amenities and then of course wrap it all up with The Flip Flop Score.

My Other Channels

💰 Airfare
Airfare (CGK-AUH-MXP): $1036 USD
Fare Basis: ZV3JK

📽 Next 5 Videos
⇢ 06 Oct: The Westin Palace Milan
⇢ 08 Oct: The Excelsior Hotel Gallia, Luxury Collection, Milan
⇢ 13 Oct: Hyatt Centric Milan Centrale
⇢ 15 Oct: Singapore Airways A350 Business Class Milan - Barcelona
⇢ 26 Oct: Majestic Hotel Barcelona

⏰ Videos posted at:
9:00 (New York), 14:00 (London), 20:00 (VN), 23:00 (Sydney)

---Video Chapters---
0:00 Flight Preview
00:23 Intro
00:34 Welcome to Abu Dhabi
00:42 Walking Through Terminal 1-3 Shops
01:05 Warning, This Video is an Honest Review
01:38 Flip Flop Butt Cam
01:50 Business Class Lounge Walk Through
02:18 Shower Suites
02:24 “Simmering Urinal” Story
02:34 Food Offerings
03:05 Walking to the (Bus) Gate
03:15 Midfield Terminal Story
04:03 Our Gate Area
04:09 Our Flight Stats
04:21 Business Class & Babies Bus Ride
04:41 Etihad’s Widebody Fleet
05:08 Boarding 787-9 via Stairs (Great views!)
05:38 Turning Left, Cabin First Impressions
06:04 Seat & Cabin Details (Graphics)
06:16 Seat Measurements
06:28 Smart & Stylish Seat in Great Condition
06:42 Avoid Row 9
06:52 Seat & Suite Details
07:36 Champagne Pre Departure Drink
07:50 In Flight Entertainment Selections
08:15 Best Blanket in The Skies
08:40 Cavernous Foot Cubby
08:50 Stylish Acqua di Parma Amenity Kit
09:24 Pushback & Taxi Route
09:43 Midfield Terminal View
09:58 Spool up & Take off
10:40 Bed in Full Flat Mode
11:04 Our Route Today
11:15 Vile Bellini
11:36 Full Menu & Wine Prices
11:54 Steak Sandwich (Tender as Flannel!)
12:10 Happy Babies
12:21 Bathroom Amenities
12:26 Nap over Kuwait
12:38 “Dark” Windows during Sunrise
12:48 Crossing Croatian Coast
13:00 Breakfast Service (Arabic Breakfast)
13:20 Service on Our Flight
13:43 Approach Route, Flying Over Venice
14:21 Landing at Malpensa
15:00 Taxi to Gate
15:17 Arrival in Milan
15:42 The Flip Flop Score

Music featured in this video is licensed under an Artlist Unlimited License.

This is NOT a promotional video. I pay for all of my flights and hotels (and I always tell you how much!) so I can be as honest and impartial as possible. I do not receive any special treatment that wouldn’t otherwise be publicly accessible, in fact, the hotels and airlines have no idea about my visit and that's the way I like it!

#etihadairways #tripreport #businessclass

[supianzainuddin]

I flew with Etihad business Zurich to Kuala Lumpur in Nov this year. I enjoyed the flight a lot and I have no complains whatsoever with the crew. The meals were great, the drinks as well. The inflight service was very good. My seat facing forward was comfortable. The only issue I had was the Abu Dhabi business lounge, it was full to the top and only a few seats were comfortable.

[christao]

Always appreciate your honest reviews. Keep them coming please.

[GuillermoGomezGG]

Kevin, I worked in Dubai for 4 years, DXB and EK, were the airport and airline of choice. A couple of times I traveled out of AUH… really bad to say the least. As usual I love your video and review. I used enjoyed premium cabins without babies… the golden aviation days are over. Phillip Gachet (EK Product Guru) would enjoy your points of view. Please whenever able you must take a ride on EK. Happy Landing’s GG

[tiejohn]

Thank You for this frank and very honest review !!! It refreshing for someone to tell the truth instead of just mentioning the good and nothing about the bad !!!

[denisesommer-roque]

Another very informative, but also very entertaining video! Some remarks made me laugh out loud 😂 Can’t wait for the next one, thank you for all your hard work 🙏🏼

[brilliantbutblue]

"Raw fermented horsemilk" as you do. At this point, I'm enjoying your humour more than the trip report 😁

[kayejust]

I recently flew Frankfurt to Singapore via AD & i didn't actually think the business class price was worth it. Seat cushioning was thin & uncomfortable & I almost feel that since Covid standards have lowered for business class.

[saf]

So great reviews and excellent videos. Underrated

[kassio]

I just transited Abu Dhabi from Zurich to Kuala Lumpur. My impressions from the messy airport are exactly the same as you mentioned. I also agree with your description of the business class seat. Odd was also the lack of privacy, compared to other business classes. The food I had was quite good, especially the "sambal sea bass" I had on the way to KL was one of the best airline dishes I ever had. disappointing is the wine selection; it shows clearly the fundamental problem of Etihad: they try to be a premium boutique airline, but they economise so much that pretension and reality still produce a visible gap.

[bernardtan]

Thank You for sharing this video with your honest informative feedbacks.

[brilliantbutblue]

I wanted to add a little update. Recently watched an Etihad review (let's just call it a promotion at this point) by Tiezheng. l won't mention the channel name deliberately. Anyway, he stated that "Etihad have a strict filming policy, " and because of this (he is a resident of UAE), he requested to film on board prior to boarding. Of COURSE, this was granted, and with it came all the VIP treatment, priority boarding to get all the best angles, extra attentive cabin crew attending to him, fun hang outs in the galley Sam style with attractive FA and the list goes on. He still tried to add some "constructive criticism" about the food or whatever, but overall, it was in no way a true representation of what the regular passenger would experience. The reason l mentioned it is because of your HONEST content, watching that particular video was a stark contrast to your experiences, and while the content creator is very funny, the video just showed that unsponsored content is rare so keep up the great work Kevin 👌

[GenAvAviation]

Kevin, I'm sure you know the Midfield Terminal has now been open for a couple of months, so I'd love to see you do a review out of there! I haven't personally visited any Etihad lounges there, though I have been to the (currently) only Priority Pass lounge there, the Pearl Lounge, which is a bit disappointing imo. However I did visit the Business Lounge in the old terminal a few times and I have to say I didn't find it too bad, though it was never too crowded when I went. Now that their airport has been elevated to the level of their competitors, I think Etihad truly has a golden opportunity to re-emerge as a powerful force once again in the Middle East; however time will tell. I have them booked from Muscat to Spain this summer and find they offer lower fares than many competitors save Turkish and have a solid hard product on their 787 to compliment the amazing airport

[treckerdude]

Thanks for the honest review of Etihad. Like Emirates, I always assumed Etihad provided a similar high level of service-so thanks for the heads-up on their mediocre, at best, service offered both at their Abu Dhabi hub and on-board. Once again, another great video but since you DO request feedback on how to improve your videos-here's mine : it would be great if you can either reformat that disclaimer or get rid of it all together. Having said that, you do create honest, informative and entertaining content so please keep them coming - Thanks !!

[russellgray]

Next time you ‘chase the shadow’, could you let us know who won?
🤣🤣🤣

[GenkisTravels]

Great video. Good to know how crowded Abu Dhabi can be, I flew Etihad next month.

[TraverseFlightReview]

Your videos are amazing! And I agree. Every time I fly through AUH, I'm baffled by their mediocre lounge filled to brim with couch sleepers especially in the later evening... I don't think we can expect any progress until that terminal issue is sorted which is a shame😬

[oreotcat]

Wonderful video as always! Funny, you have no discernible accent at all except when you say "water" and it's NJ (or vicinity) all the way. My family is from Jersey so I'm familiar 😂

[beyondmoneybusiness]

Great video again, I do like you say how you see it. It like having a chat in the pub.

[wustachemax]

Excellent review. I fully agree the AUH hub and it's business lounge is awful. It's literally the same terminal I transited through as a 5 year old.. 30 years ago! For a layover longer than 3 hours I think adding 100 usd to upgrade to the first class lounge might almost be worth it.

[thepointsflyer]

I agree the airport needs to be improved, although the new terminal is finished I'm not completely sure if its gonna be open anytime soon. As it's been more the 90% complete since 2019.