Interview on Culturetopia - Jason Young

Jason Young has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Young learned the value of a successful workplace culture. During his ten years with the airline consistently rated #1 in customer service and employee satisfaction, he was a key driver in creating and developing the company's innovative training programs that led to its world-renowned leadership and customer service culture.