Reducing St. Mary’s Emergency Department Wait Times

Sheridan was able to dramatically decrease St. Mary’s patient throughput and ensure patient satisfaction.

Sheridan implemented a transformation in St. Mary’s Emergency Department that modernized their outdated workflow processes. By uniting the medical and clinical staff to form a streamlined team, Sheridan decreased St. Mary’s throughput times from 160 minutes to 125 minutes, while the rate at which patients left without being seen plummeted to under 1 percent.