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Enghouse Chatbot ROI workshop
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Enghouse’s Australia and New Zealand Contact Centre Industry Report found that while one fifth of Australia and NZ survey respondents already use Chatbots, another 30-40% are planning to use them within the next 12 months -- and more in the longer term.
If you’re still wondering how to put a business case around this to get budget, watch our webinar on demand to learn about:
• how to recognise the different areas where a Chatbot can bring value
• how to go about quantifying the returns on investment (ROI) that a bot could provide
If you’re still wondering how to put a business case around this to get budget, watch our webinar on demand to learn about:
• how to recognise the different areas where a Chatbot can bring value
• how to go about quantifying the returns on investment (ROI) that a bot could provide