Fixing Reinstallation Mac OSX issue 'error occurred while preparing the installation

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1. For Option 1: press and hold the Command (⌘)-R keys until you see the Apple logo.
2. For Option 2: press and hold the Option-Command-R keys until you see the Apple logo.
3. When you see the Apple logo, release the buttons: Now you will see the utilities window.
4. Select Reinstall Mac (or Reinstall OS X) and click Continue and follow the instructions.
5.Before this, my Mac had macOS Sierra installed. So this process will reinstall macOS Sierra.
6. Now you need to connect your Mac to the Internet. You may do so via Wi-Fi:
7. When you click, a new popup will appear saying: “To download and install mac OS, your computer’s eligibility will be verified with Apple” To verify, you need to have a Internet connection. Click Continue.
8. After the verification step, you will be asked to agree to the terms. Click Agree to continue.
9. Next, you will select your hard drive (this is usually Macintosh HD), then click Install.
10. You can also delete your disk, if you want to (for example; you are giving away your Mac) before reinstalling Mac OS. If you are giving away your Mac, use Option 2 because new install will not be associated with your Apple ID. If you want to do this, select Disk Utility to erase your data.
Thats it. As stated above, a fresh Mac OS installation can fix a number of common problems.

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Try this and ignore this help video as it is out of date! When you reboot your Mac, simultaneously hold down these keys: Command + Option + R. It will offer you Ventura or other recent OS and off you go. If you only hold down Command + R, the system takes you to an older recovery setup offering older OS like High Sierra, which Apple no longer supports. That’s why you get this message: ‘Recovery Server Could Not Be Contacted’. So all that changing the date and time stuff won’t help!

alnkdr
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Guys when you reboot your Mac, simultaneously hold down these keys Command + Option + R (not just Apple/Command + R). In the 'Reinstalling MacOS' field, it will offer you Ventura. If you only hold down 'Command + R, ' the system takes you to an older recovery setup offering older OS like High Sierra, which Apple no longer supports. That's why you get the message: 'Recovery Server Could Not Be Contacted.' So all that changing the time stuff won't help. Good luck 😊

syedbukhari
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@andwhynot96
2 months ago (edited)
Try this and ignore this help video as it's out of date!
When you reboot your Mac, simultaneously hold down these keys: Apple(Command) + Option + R (ie not just Apple/Command + R). In the 'Reinstalling MacOS' field, it will offer you Ventura or other recent OS and off you go. If you only hold down 'Command + R' the system takes you to an older recovery setup offering older OS like High Sierra, which Apple no longer supports. That's why you get the message: Recovery Server Could Not Be Contacted.' So all that changing the time stuff won't help. Good luck!

whysoenvious
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i have been looking for help online and can't find anything i tried coming here but this isn't my issue, my issue is i tried to recover my macbook in recovery mode by installing the OS X software from there, it acts like its installing then after it restarts to do the second step of install it stops towards the end of the install and says "an error occurred while installing OS X". Do you know what this could mean? or how i can fix it? i tried restarting and all it does, is start up on the installer screen, proceeds to install and the same message pops up. I'm so frustrated, I'm desperate because I've tried everything, all resets, all troubleshoots, and nothing but dead ends, so i decided to ask for your help.

Msjlind
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before macos can be retrieved and restored, the computer's permissions must be verified by apple?? Ho do I fix this problem

cabuud
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Guys please help me, what if this error happens after the download? Everything is fine i download it and go through license and agreement but when it reached the end of the download it shows the error? Ive tried everything pls help

MotivvationNation
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HELP
i have changed time and done every step as shown in the video still its showing the same error

sevgamminn
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I update my macbook 12 it use to be OS sierra so I reintall but during installation it encounter error cannot download?anyone can share how to fix this.Thanks a lot.

dodotech
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Hi am fixing my iMac desktop but if I loading him he ask me signed up but I don't have

SamDoctor-fj
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This is not working on macbook air 2015
Can you help?

TalkofTheTown
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I have a Mac from 2011 and it is stuck on 1 second remaining I don’t know what to do

santiagobuchelidrums
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This is the karaoke version... No words

michaelggriffiths
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What you need to do is restart and keep shift pressed down for ages until it prompts a login the login then restart again and hold down opt, ctr, R until the recovery mode shows after like a 4 min wait and then you see the Apple logo then you have to click install Mac OS bit and then Mac OS Catalina shows I was stuck on mountain lion for agessss and stayed up so late

philmcrac
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How did you do it? I can't do it in the same way.😢😢😢

alextvgames
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The date change thing is not the issue for mine now what

bonmam
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The video is a waste of time. The method I have tested is that you need to burn a USB flash drive with the system, then boot the Mac from this flash drive and set the date to no higher than 2019. And then Do all the usual routine for installing the system

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