What Is Salesforce Customer 360? | Salesforce Explained ***UPDATED VIDEO LINKED IN COMMENTS!***

Salesforce Customer 360 is an integrated CRM platform that connects your departments and customer data. Everyone gets a single, shared view of your customers. Think of it as a circle of information about the customer, with the customer in the centre.

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00:00 - Intro
00:20 - What is Salesforce Customer 360?
00:47 - Cons of working in silos
01:58 - Benefits of using Salesforce Customer 360
03:30 - Products featured in Salesforce Customer 360
07:18 - Customizing Salesforce Customer 360
08:45 - How does Salesforce Customer 360 work?

Learn more about Salesforce:

About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

[thelmaeidusi]

Brain, you explain so well. Thank you. Customer 360 is really packed.

[JetSoftProHQ]

Our team liles your new approach to client automation!

[CarynGross]

Company Iwork for just added this, and wants all to self teach. But none of these web videos show how to add a lead, or a client account, etc. I can not find actual tutorials.

[dons]

oh, how to create forms that I can have client fill out and capture the results ...

[salesforce]

We ask it every episode. What topics do you want us to cover next? 🤔

[karenmack]

What percent of your customer base achieve this? What is the cost and ROI?

[urovincent]

How can I learn and earn from Salesforce software?

[robertbodziak]

Looks like this guy has a retro Skunk Hairdo

[krishnasaiallenki]

Include Salesforce Trailhead badges/topics in the description of the related topic if had any.

[menhuynhvan]

ĐOC THĂNG CHU MÊN CO HIÊU ĐÂU A🤣😁

[salesforce]

Have additional questions about Salesforce Customer 360? Let us know and we'll work to address them in upcoming videos!