MDU webinar: Conflict resolution in healthcare with Medical Mediation Foundation

In partnership with the Medical Mediation Foundation, we consider ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.

The webinar covers:
•Recognising the warning signs of conflict.
•Understanding why conflict occurs.
•The mediation process and what it can offer.
•A 20 minute Q&A with an experienced and compassionate speaker panel.