Get Smart! Defense in Depth for Your MSP | Fundamental Lessons in Risk Management

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In this video I put together my top risk management considerations for managed service providers (MSPs).

Major Topics include:

00:54 Article III Standing
01:47 Elements of a Contract
02:19 Client Screening
07:08 Disengaging with Clients
08:15 Contracts
12:51 Mediation
15:04 Arbitration
17:32 Suing for Fees
19:02 Contractually Requiring Cyber Insurance
24:02 Offering Higher Levels of Service
25:13 Using "Offensive" Documentation
27:10 "Adding It Up"
30:46 Have the Right Tech E&O Policy
34:58 Tech E&O Policy Considerations

Other Videos Mentioned in This Presentation:

Disclaimer: I'm not giving official insurance or legal advice. This video is for general information purposes only. Talk to an attorney licensed in your jurisdiction familiar with your own circumstances. Seriously! Trust nothing you see on the internet!
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Sobering, educational, and actionable. Thanks Joe!

SeattleLuna
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I love the "blame your insurance company" line, but it works, said as someone who also worked on insurance and is now a MSP.

StefanEnslin