RME UFX Broken? Here's how to fix it | How to recap RME audio interface power supply repair video

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Disclaimer: This is not advice and I am not responsible for anything that happens if you choose to do this repair. It’s quite likely you will void your warranty if you open up the unit. Be sure to wear safety glasses and make sure this unit is unplugged before attempting to repair anything.

The UFX shares the same power supply as the other products listed below, so these parts lists should be compatible with them:

RME Fireface 800
RME Fireface 802
RME Fireface UFX
RME ADI-8 QS
RME ADI-8 DS Mk III
RME Octamic II
RME Octamic XTC

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Thanks for posting this video and going so far as to make the mouser parts list – I just did the surgery on my UFX moments ago and it's back to normal!

purple...O_o
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Thank you ! I had the same issue last week on my 12 years old UFX and with the help of your video, I was able to order the components and complete the repair! Many thanks. 👏

thisistheBBO
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This is unbelievable! This problem happened to me -- I sent a vid to RME and they told me I'd have to ship the unit to them (in Germany!) to have it repaired (which you know would be a fortune). They wouldn't tell me if this was a common prob. Anyway, thank God I did not toss the unit. I ordered the capacitors per your link (that is awesome too!), but some of them are backordered. Hopefully not for long. Thanks for this!

BigDancin
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Nice work, you will have helped a few people out I’m sure.

powerbreed
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awesome, i'm glad it was a quick fix and you didn't have to send it get repaired!

johnnydove
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Fantastic job. I would point out that usually when you are doing solder work you would add some solder to the iron tip itself before applying the tip. It transfers the heat a lot better and faster. It looked like the tip was bare when you applied it on the video. I'm thinking of picking up an old RME firewire interface so this was interesting to watch, as those caps would likely be Even OLDER than yours.

williammchugh
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Thanks for posting. My UFX did the same thing & the EXACT same capacitor is bulged out. Having my guy fixing it for me a couple days from now.

GodsOfAudio
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I'm in the middle of doing the same for an older unit, a FF800, which seems to have a very similar power supply board and identical molex connectors. I started with the smaller one and it would not yield until I was pulling so hard that the PC-mount receiver end just snapped off leaving the rivets in the PC board. I am hoping that I can get a satisfactory solution just soldering the wires to the points on the board. Tech support from RME was really quite good: the recommendation was a replacement PS board, which came with duplicate connectors already on it which was the reverse of what was in there, so I had to take one connector off and hand solder it anyway. They were very clear and patient on the phone as to how this should go.

soundscenesdcmusicmedia
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Thanks so much for sharing...!!!
I faced the same event, and since there are many people who bought the product more than 10 years ago, I'm sure these failure cases will increase in the future. Maximum compliments!

youchanginsasazuka
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this is awesome! especially the mouser cart thing! thank you! do you remember if you sourced low ESR caps? i'm reading that's desired, but hard to sort their site for info.
(i've already replaced the power supply with new. both on ufx and adi-8!) (and it's time again! the $140 replacements lasted way shorter than the original.. so breaking out the solder this time)

RealGoodRecording
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Nice post, well-humored and effective... my UFX has the same problem, and i´ve been lucky to learn how to solve... i think i´ll just change the buldged one, my gear is 9 years old, and i hope to be lucky... Thanks a lot and Cheer!

philippeingrand
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Hello from France.

My poor old UFX has known the same fate as yours for a week. For the moment, this only happens when it is turned on, then stops after a few minutes. I will let the problem evolve for a few more weeks without touching, then think about tinkering myself by following your deep water dive of electronics under the microscope, or decide to send it in after-sales service, because I am really very bad at welding... And able to make it flame or break it completely.

I know that they take around $400 for a repair at RME (France and Germany are not so far away). But we must add the shipping costs.

jcjacques
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i have a different problem with a fireface UC. one morning, wouldn't power on anymore, different adapter, same result. nothing happens at all.might be the PSU as well, but i find it more difficult to take apart.

amaurythewarrior
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Dude!
That EXACT same capacitor is the one that blew up on me
Do you happen to know which one that is? I'm lazy, I just wanna change that one, for now
Thanks, great video!

AvyScottandFlower
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Hey Bro, you are awsome! I think you just saved me from smashing my rme UFX on the ground. i`m going to try your solution - will notice here if it worked for me! thanks anyway :)

msuiss
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You weren't wrong about the clips. Felt like if I pulled it any harder it would snap the board.

andrew
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I have done many jobs like this one but those molex connectors man. Mine were almost impossible to get off. I thought as you that the board was gonna break. That was the hardest part. Lol.

drifter
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hello friend, could you help me regarding the purchase of an internal power supply RME (IMM-10602-37), do you know if there is any distribution of this part here in Brazil? I have a UFX just like yours.

euwalterbrian
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Not to take anyone's soldering fun away, but what did you pay for the parts at Mouser? I just had my UFX+ PSU fail and replacement was $89.00. I was actually surprised at the price, expecting it to be a lot more.

dftweedie
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Thanks for sharing! Did you measure the capacitances of the removed capacitors? I wonder if it was just the bulged cap was all that was wrong.

AKizzzzy
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