What to Document in ISO 9001:2015 Clause 4.0 up to 6.0.

In this video, learn what are Documents & Records "Must-Have" in clause 4.0 up to 6.0 of ISO 9001:2015 Quality Management System as well as Clause 7.5 Documented Information.

Feel free to share your comments below and any additional inputs on this topic that we can all share and apply in our respective ISO 9001:2015 management system documents and records control. Thank you for watching.

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Heard about ISO 9001:2015?

If you haven't, no worries! AGF has you covered! Here's a quick video on ISO 9001:2015 in a nutshell. Find out how it works and how it can work for you and your company in this link below:

Learn about the the Plan-Do-Check-Act (PDCA) Cycle, the pertinent clauses for the requirements on ISO 9001:2015 and most importantly know how to meet and exceed your client's expectations while continuously improving your processes! What more could you ask for?

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[nassunasusan]

Thank you for the explicit explanation. Imagine having to verify an organization's implementation of QMS when you don't understand it that much your self. My interview and verification tomorrow will be conducted with more confidence and better understanding. Much appreciated. Although you could do another video explaining how to verify implementation of the ISO requirements

[rajatmishra]

I had watched so many videos for same...yet I find your description most amazing...keep up the good work man!

[jimestilo]

Very informative and well explained. It helps us to easily understand QMS.

[ndilipkumar]

Awesome ; thanks alot for your information and explanation sir; from india

[isoamauditor]

I remember General Patton stating, "if everyone is thinking alike, then no one is thinking"
What I have discovered through my 25 plus years of auditing, is that documents are the worst sorts of an attempt at control. Invariably, they eventually become so stale over time as to no longer represent their original intent I find this to be true of almost every organization I have audited.
Documents created to describe cross functional activities of an organization, are rarely maintained, and commonly so convoluted through text descriptions, they are near impossible to sort out. its not uncommon to discover members of an organizations management who are unfamiliar with its written policies relative to its cross functional activities.
Worse yet is the assumption that work instructions are a method of process control, only academia could construct such nonsense.
All one need do is ask themselves, is your vehicle complicated to operate? when was the last time you read through its operation manual? Does the fact one does not read their vehicle operations manual each day before driving, indicate they don't understand how the vehicle works, especially after operating said vehicle for 2 or even 4 years time. Practice makes perfect, and after several hours at the controls, most operators are well versed in their vehicles operation. The same can be said of an organizations shop floor operators, and its staff.
I find that its the staff functions which bear the least understanding of processes, especially when such processes are cross functional, I also find that process mapping and not detailed step by step functionality is a most effective tool for staff and management to understand and improve said processes.
I find quality or environmental or safety manuals to be a complete waste of resources. They are usually written by someone functioning at a clerk level and then rarely maintained. after their initial authorship. Like policy statements, they are nothing but nonsense.
Most auditors who ask employees about how they adhere to the organizations policy statement, get the deer in the headlights look from the operator. This is generally because policy is a strategic statement and operations is a tactical function. Management and Supervision are not very effective at defining how one supports the other to the operations folks.

Not to say that documents relative to an organization are invalid in all cases, however, ISO could learn quite a bit from the Financial crowd, especially relative to process narratives, relative controls, and the testing of the validity of such controls.

[agfconsultinggroup]

Let us know what are you key take away(s) in this short video. Thank you for sharing your inputs, insights and comments. What you share here will probably create positive impact more than you could ever know. Together, we can all learn and advance, as one. #ThinkAGF

Learn ISO 9001:2015 in a nutshell. Click link below to watch:

[ssrezza]

Hey guys, what's QMR? Thank you.

[englebertque]

Masokay po sana kung merong mga examples.

[lromeroyt]

Your video is good. HOWEVER,
. Why ISO needs to complicate everything?
They need to be straightforward, with simplicity of words and presentation. Simple systems will be adopted.

[RichardRegalado]

If you still think, in this day and age, that a document controller is a person, you don’t understand ISO and have no clue on how to use technology.