How to Clear paper jams in tray 1 (13.B2.D1) | HP Color LaserJet Enterprise M455 and MFP M480 | HP

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No audio. Learn how to clear paper jams in tray 1 (13.B2.D1) for the HP Color LaserJet Enterprise M455 and MFP M480.

Follow these steps to clear paper jams in tray 1 (13.B2.D1) for the HP Color LaserJet Enterprise M455 and MFP M480:
- If you can see the jammed sheet in Tray 1, remove the jammed sheet by pulling it straight out.
- If you cannot see the jammed sheet, close Tray 1, and then remove Tray 2.
- At the left side of the Tray 2 cavity, press the tab to lower the tray plate, then remove any paper. Remove the jammed sheet by gently pulling it straight out.
- Push the tray plate back up into place.
- Reinstall Tray 2.

Caution: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.

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Our mfp 479fdw keeps having this paper jam issue but we never find anything, it sometimes fixes by itself but the the issue re appears

JustCindyii
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My 1312 shows a jam after printing 1 page. It seems to start drawing the 2nd sheet as first is still printing. When I check paper path, the 2nd sheet is about 1cm drawn into rollers by rear door. This problem only happens with the printer function i.e. printing from PC - copying is fine. I can print 100 sheets if needed. So problem seems to be software related...

DaveInBridport