Freezer Isn't Freezing — Freezer Troubleshooting

Freezer isn't freezing? This video provides information on how to troubleshoot a freezer that isn't freezing and the most likely defective parts associated with this problem.

Commonly replaced freezer parts:

Defrost heater assembly
Defrost thermostat
Evaporator fan motor
Condenser fan motor
Door gasket

Find replacement freezer parts:

See our freezer Repair Help for more troubleshooting information:

The information provided in this freezer troubleshooting video is applicable to all freezer brands: Admiral, Amana, Americana, Arctic Air, Bosch, Caloric, Crosley, Dacor, Danby, E-Wave, Electrolux, Estate, Frigidaire, Gaggenau, GE, Gibson, Goldstar, Haier, Hardwick, Hotpoint, Ikea, Inglis, JC Penney, Jenn Air, Kelvinator, Kenmore, KitchenAid, LG, Magic Chef, Maytag, Modern Maid, Montgomery Ward, Norge, RCA, Roper, Samsung, Scotsman, Sharp, Sub Zero, Tappan, Thermador, U-Line, Universal, Westinghouse, Whirlpool.

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[kaycee]

Awesome! Thanks for your video. We were considering to buy a new one, but after watching your video we were surprised that the coils were just very dirty. After cleaning them our freezer went back to normal. Saved us money, thank you!!!

[markr]

Thanks for the inspiration to DIY... Had the cold bottom and warm top, so I ordered the fan. Disassembled freezer to get to the old fan, and boom... the fan blade was wrapped in ice. Removed the ice, got the ice below the coils out, plugged it in and voila - working freezer! I'm sending the new motor back and kicking back to admire my handyman skills. For you Frigidaire owners, it may not be clear that the little plastic thingy on the right rear shelf support has to be rotated 180 degrees before you can slide the shelf far into the side to remove the shelf. When you reinstall, don't forget to flip the thingy once the shelf is back in. Thanks a million!

[waimo_a]

After watching all the freezer repair vids, yours was the most reliable!! Thank you for making this video!

[GregJoshuaW]

This is what made YouTube so awesome to begin with. Thank you for publishing such awesome content!! I'll buy every part I need from RepairClinic now because of this.

[hackmajor]

Thank you for this video. I replaced the thermistor and the heating element because of the frost forming over the evaporator. After that, it still wasn't freezing properly. Then I watched your video. I just cleaned the coils under the fridge after watching your video. The coils were absolutely covered and blocked from proper airflow. There was a blanket of dog hair and dust. After cleaning everything thoroughly, I now see airflow behind the fridge that wasn't apparent before (I see the tag from the power cable moving). I now know that the heat wasn't able to escape from the coils.

[misguidedmonkey]

The website with every part imaginable is the bonus. Now I have a project to work on!

[CareyVandenberg]

What about the Thermistor? I have seen on a number of sights that is the most common when you have uneven freezing / part of the freezer (ie the top) is warmer than the bottom and the warning light "high temperature" is on. I replaced the Thermistor and THAT fixed it.

[midiband]

Thank you for the very informative video. Right now, my Kenmore freezer is dripping water on the floor, and the thermostat is saying Hi Temp. in red. Is there anything I could do to fix it? Thanks in advance.

[larryk.]

Hello, thank you for the video. Trying to figure out what happened with ours. 4 years old no issues. Went out early today and realized it was warm and lost everything...not too much though. After unplugging it and cleaning it, I plugged it back in and it seems to be fine now. Any idea what would have caused this?

[corytrevorson]

Right before ours quit ice was building up on the shelves.
What would this indicate?

[MatteusClement]

For those looking for QUICK a temp fix, you can connect the two wire from the thermostat and then plug the freezer into a timer. 1/2hr on 1hr off if you are not going into it alot

[malcolmmoodley]

Thank you for the video, saved me a sh1tton of time and money. Fan bearings were wearing

[ryanwall]

Thanks for the troubleshooting tips. Great video!

[JohnDoe-gvjv]

Great help, thanks. You are alright. Trying to help people like me out and you have. Most are common sense answers to common sense problems. Good video, very helpful.

[mariammohamedsaad]

Which problem is most likely to happen after I have cleaned it?

[kzou]

My GE freezer couldn't handle heat/cold of garage. Moving it indoors got it working well again.

[guesswhomartin]

Very good... Thank you for this video.

[cupOpoodles]

It seems that the abundant and sometimes even borderline-excessive safety warnings in most RepairClinic videos are making up for this one... given that this is for general troubleshooting not specific to any brand or model, the scene at 2:10 could potentially be quite hazardous on other makes/models. Albeit small, there's a risk (especially on larger, older and/or defective systems, ) of 1) burns from the compressor body or discharge lines and 2) electric shock from frayed wires or exposed socket connectors.

[kathymerola]

I have an rca rfrf 690 com where when I defrosted it the wire with the electrode was moved and I am still trying to figure out what position to put it in.

[joost]

hello, do you think I can troubleshoot and replace parts when it's in operation still?
thank you for your reply