IATF 16949 audits | How do I: Audit Customer Specific Requirements (CSRs) with Management

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Watch the video – Did the auditor undertake an effective audit in accordance with IATF 16949?
These videos produced by the IAOB and SMMT, help you quickly learn how to improve your auditing skills and techniques when conducting audits to IATF 16949, the global Quality Management System standard for the supply chain for the automotive sector.

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Thank you Paul. Good way to learn more about the audits

rodolforamirez

Dear Paul sir
Many thanks for giving chance to IATF auditors to clear their doubt's.
I am very thankful to you and IAOB from the depth of my heart for giving us a healthy platform to discuss and clarify our doubt's

1. So if the organization does not have latest updated CSRs i feel it must be an NC

2. If communication verification process of CSRs to process owners for implementation of CSRs in their process is not there it again is an NC

kindly comment

Regards

ManishRawat-mbmq

Dear IAOB team,
If my customers are not IATF OEMs ( Bajaj, Royal enfield, Honda, Suzuki to name few ) is it compulsory to produce CSR?
If we need to produce CSR even for NON IATF OEMs how to convert their Quality manual to CSR?

AARVINDHBEE

Good day, I have a question, hopefully you can help me, Meeting at any OEM specific quality system requirement is as meet a customer specific requirements? (CSR), Example, implementing the BIQ (GM), at any company it means that we are meeting the CSR ?

malikargos

Thanks a lot Paul! Amazing job putting these together. I have a question regarding internal auditors competences on CSRs. What can be acceptable as evidence for an external auditor to assure internal auditors have the understanding over applicable CSRs? Given that IATF 16949 7.2.3 does not require retained documented information if there was no formal training (e.g. a self study). In that case, should the self study generate some kind of register? If not, would it be acceptable to interview the internal auditor to make sure he/she knows about the CSRs (access to portals or Supplier Manuals, etc)?
Thanks again!

flaviodegani

Hi Paul, I am confused, What are the CSRs, if I am TIER 2?

constantinonatanielreyesma

The auditor himself should also sample some of the CSRs to confirm that they are addressed and implemented.

martingreenaway

Dear Sir, if only 1 customer and it is IATF Member and its CRSs to be priorotized during auditing client as All its written CSRs could not be verified during onsite auditing then how to do It i feel i got that cleared a bit better now

ManishRawat-mbmq

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