Travellers caught off guard with Air Canada's new check-in rules

Travellers have been caught off guard as Air Canada changes check-in rules.

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[dorothylaplante]

My understanding is it is 2 hours in advance for domestic and 3 hours in advance for international flights. This has been a long standing rule.

[Tom_TTT]

This woman was cutting it way too close.

[duanebg]

Arriving 45 minutes before your flight is ridiculous. 2 hoirs for domestic, 3 for international. Minimum.

[rae]

Have you noticed that organizations and businesses that have near monopoly on the service or product don't really care how much of YOUR time they use?

[colinsellers]

45 minutes before the 2 hours???? or did she only leave 45 minutes in total? becauss she shouldnt be going on the news, this is her problem

[Cdnl]

Sorry but these days, you can't show up the minimum amount of time before check in and expect no issues. I feel bad that her gamble didn't pay off, but when it comes to the airport now, you need to give yourself a lot of extra time despite whatever you had done in the past.

[PygmySurfer]

The real story here is that Air Canada had a flight leave on time

[aman]

Who's still checking in in-person, and not online or app 24 hours prior?

[crystalclear]

Who only gives themselves 45 minutes to check in at an airport 😂

[chrislim]

"It makes things more confusing than it needs to be."

Welcome to Air Canada.

[Moobeus]

1:22 poor girl, if only there was an app that could navigate you to a place and tell you how long it would take… 🤦‍♂️

[ayoubh]

I don't think this is an issue. It's always better to arrive early and have that extra time and take it easy.

[TonyMontana-xvlc]

Anyone that has common sense would be at the airport 2 hours before flight time.
Why should the plane wait for those who can’t get to places in time.

[nonasmith]

We have for the last decade was told we need to be at check in two hours ahead

[poppyrowland]

Air Canada always notifies passengers well in advance. No excuse for not making your flight. It’s not confusing at all!

[marshferguson]

She didn't have a phone with Google maps so she could see how long it would take to get there?

[biglemoncoke]

This is not news, this is common sense, but there are peoples who don't have in this era., and blaming everyone but not herself.

[thingizi]

A day ago I travelled Calgary to Montreal and Air Canada said to be there 3 hours before! That's insane for a national flight. What is it - 5 hours for international flights?!

[budzen]

SHe was cutting it to close with everything and security could delay this person as well. Pretty naive in my opinion

[jenniferfitzgerald]

Who expects to get to the airport 30 minutes before the flight?? 45 minutes she thought was ok? I get there 2 hours before. The security checking sometimes is long let alone the checkin desk and baggage. Get there 2 hours before, bring a book and go get some refreshments. She deserves what she got.