Nice CXone Enlighten Actions [24 minute FULL DEMO]

Justin Chalk from @NICEinContact joins us for this Awesome Feature Friday video where we take a look at Enlighten Actions & where this feature will bring a lot of help to those managing CXone contact centres.

Justin provides us with a demo of Enlighten Actions as we see how a leader in a contact centre is interacted with proactively to stay on top of situations within their customer experience.