5 Star Service at The Langham Hotel | The Concierge

Strange requests, movie stars and top tier service courtesy of veteran concierge, Rashid Ali, the gate keeper of one of London's most historic luxury hotels.

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[Seanramiz]

Rashid is the very reason my family visit here year after year. The hotel is beautiful of course, but it’s the people like Rashid who really make its beauty. It’s a must recommend for everyone visiting London.

[Dontworryhidden]

Mr Rashid Ali was extremely helpful when i came to visit earlier this year, extremely professional and i will be visiting again! Thank you Mr Ali!

[nicolaszang]

I have stayed at the hotel few times with the lounge access. Unlimited champagne!

[shadowfilm]

I used to live in London. St. John’s Wood. Never seen this hotel. Will try next time. Love their pub. Love that look. Cheers! 🍺🍸

[jameshill]

Very impressive Mr. Ali, thankyou for the insight.

[alandoran]

So looking forward to coming back in November, our first return visit in 3 years.

[citibear]

Very nice hotel. I'm sorry, but I don't believe that I have ever heard of this hotel before watching this video. Obviously, London must have many more prestigious hotels beyond the more familiar Ritz or Savoy.

[robertspalmsprings]

The Langham is spectacular and Les Clefs d’Or Concierge can do ANYTHING!

[encompassvideo]

Try going around xmas; a whole different level. This is easily one of the world's finest hotels. It is lovely. And peaceful. The staff is beyond gracious. A perfectly-located hotel, quietly understated and just sublime.

[papagen]

Does it have color TV and pay-per-view too?

[haroldlee]

Ok flying to the Canary Islands on a private jet just for a few HOURS then return on the same day? I don’t care how rich you are, that’s over £5000 PER HR just to have sand in ur toes and sun on ur face!

[woofolliesmydog]

It is VERY expensive. You’ll struggle to get one night here under £500. It’s lovely though.

[heathermichael]

That’s what I need, an ice cream truck outside my hotel room . That’s what I’m looking for, ❤️🎉

[kevinengland]

I want London's top hotels to be the best in the world. I do not object to riches, luxury or style. What I object to is ridiculous indulgence. I hope the hotels charge when they do such things.

[lesbroughton]

I worked at the Langham when it was owned by the BBC room 333 is believed to be haunted

[paullewis]

He is certainly dedicated to his position. They complained about the weather so we arranged a private jet to take them to the Canary Islands. Any person with the slightest knowledge knows how unpredictable the London weather is. How pretentious. 😖

[Left-is-right-]

Those requests .. the guests sound deeply entitled.

Getting an ice cream truck so the kids can get ice cream overnight? Totally entitled.

What horrible people you serve.

[siphotheguy]

Whenever we stay in hotels like these just before check out my wife always insists that she take a poop in the bed.

[paulmcgee]

What would stop me staying is that they allow dogs and in every room! Imagine staying in a room that's had a dog! 🤦‍♂️🤮