Telstra Smart Modem Gen 2 (Arcadyan) Optimize and Fix WiFi

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It covers how to use the modem's inbuilt WiFi scanner to select a WiFi channel with least interference.
How to turn of band steering so that the 5 GHz WiFi netork can use a different name to the 2.4 GHz WiFi network.
How to fix wrong password errors even though correct password has been entered.
How to turn of Protected Management Frames that can cause problems with older devices.
How to measure the WiFi signal from the modem.

David Smith

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Thanks, David for your video it helped steer me in the right direction, my problem was after connecting to the NBN with the Smart Modem Gen 2 provided by Telstra, having the trouble of being unable to re-link smart devices back to the home hub and the clash of 2.4ghz~5ghz wifi, your mentioning of the problems of 'band steering' and the penny dropped! I just disabled the 5ghz wifi then I could re-link my devices again. After that, I
re-enabled the 5ghz and everything works just fine now so thanks again :) liked and subscribed. Stay awesome!

jamesgreen

THank you so much, I have a new mobile phone and its constantly disconnecting from my home wifi, then using all my data (even though it is turned off) quite odd... this has fixed it

rollyae

Thanks David...I was struggling to connect my hp envy 4500 for few now it is all done. much appreciate

UnforgettableMoments

Hi David we have 3 google chromecast in the house that use to work well on the gen2 then one day they no longer work. I have followed this video but still no luck. Everything works well with the gen2

michaeltoms

I want to say thank you for slow telstra because our WiFi are no longer green light for slow online game and they got to fix our WiFi if you fix it upgrade slow WiFi downgrade I will check the our WiFi will stay on green light not slow blue light until end of April

liamdredge

@David Smith

Coming from a different modem which is the Netgear C6300BD to the Arcadyan LH1000 and I notice straight away that when opening and loading webpages and things it is much slower and sluggish. Also when buffering videos it doesnt buffer as quick. And the 2.5ghz band wifi signal is non existent. It sometimes find the ssid but then disappears. When connecting to ssid manually the internet lags and I have to walk up to the router for signal. On the latest firmware aswell.

sendlocation

Hi, do you have a Devo video in creating a 2.4gHz network or creating a guest network for Telstra modems? Thanks

supportSync-nw

Could u do a video on how to disable 5ghz and enable 2.4ghz because I bought a smart light bulb and it is only compatible with 2.4ghz and I don’t know how to enable it.

bugzbunny

Do you know how to turn off 5ghz on telstra smart modem 3 so we can use 2.4ghz Arlo essential cameras.

Rabbydabbydoo

great info. does the hieght of the modem make a difference?

is it possible to rig an aerial to that modem?

KevsGuide

Hi there

Trying to connect a wifi camera have set different 2.4 and 5ghz networks but still doesn’t want to connect it says to check if wifi settings hides ssid and to turn off the hidden ssid any advice

nigelspoljaric