FAQ Builder | WotNot Basics

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Respond to customers' queries outside business hours with WotNot's FAQ Builder feature.

Sign up here to explore how it works ⬇

The FAQ Builder lets you to train the bot by building a knowledge base of queries and responses. Once trained sufficiently, your chatbot will be capable of answering FAQs on its own.

And when it is not able to answer queries, it will hand over the chat to a human agent.

In this video, we show you how to use the FAQ Builder feature to automate resolving customer queries.

Video chapters:
00:00 Introduction
00:32 Intent List
01:35 Creating Intent
02:50 Building an FAQ Chatbot
03:32 FAQ Action Block
04:45 Intent Training

#FAQBuilder #FAQChatbot #Chatbot #WotNot

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