Scam Fighters Answer Scam Questions From Twitter (ft. Trilogy Media) | Tech Support | WIRED

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Ashton Bingham and Art Kulik of Trilogy Media answer the internet's burning questions about scams. How do you protect your parents from scams? How do scammers get our phone numbers? How do you know if an apartment listing is a scam? Why do people fall for scam sites so easily? Why are so many scam call centers in India? Ashton and Art answer all these question and much, much more!


Director: Justin Wolfson
Director of Photography: Corey Eisenstein
Editor: Shandor Garrison
Experts: Ashton Bingham & Art Kulik

Producer: Justin Wolfson
Associate Producer: Paul Gulyas
Production Manager: Eric Martinez
Production Coordinator: Fernando Davila
Casting Producer or Talent Booker:

Camera Operator: Brittany Berger

Sound: Brett Van Deusen
Production Assistant: Patrick Sargent

Post Production Supervisor: Alexa Deutsch
Post Production Coordinator: Ian Bryant
Supervising Editor: Doug Larsen
Assistant Editor: Ben Harowitz


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My dad is 62 and he loves scam calls. He leads them on, or tried to scam them back 😂 he says it keeps him sharp

nadiacalembe
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Thank you for having us! ❤ Looking forward to next time! 🎉

TrilogyMedia
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I got scammed by people pretending to be a fraud department for my bank. They almost stole 5000 but I felt something was wrong and noticed the funds missing right away, called the real fraud department and they were able to cancel the transfer. So so scary. When I spoke with the real fraud department, the terminology they used was so similar to the scammers, it freaked me out so badly, I felt like I couldn't trust anyone or anything. It was a happy ending, but it was so awful when it happened.

xilanthrophir
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my very old fashioned 91 y/o grandma always gets scammers calling her telling her that her computer has a virus. she always answers "well that's weird, cause I don't have one." love her

bogwife
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I’m 72 years old and have been scambaiting for 10 plus years now. I do it week in and week out. The best tactic I have found, especially with the calls I get multiple times a day, is to make sure the scammer is listening set you phone down on a hard surface and then put a metal pot ( which I keep handy) over the top of the phone then beat on it vigorously with a heavy metal spoon. This tactic works every time and it sure makes me much less frustrated when I get those annoying calls!!!

JudyMorris-co
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I'm a cashier at a grocery store. This is a huge warning to everyone especially during the holidays: Be careful when purchasing gift cards! Check the back of each gift card you're purchasing and make sure the long barcode isn't exposed. Scammers will peel that barcode, take a pic of it and leave without buying. The next person who doesn't take note and buys the giftcard is screwed out of their hard earned money. The only one who should expose that barcode is the cashier selling it to you. Some gift cards have a long barcode exposed (Amazon) and those are fine. Make sure you keep the gift receipts you get with them.

moonagaineternal
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As an Indian I feel very sorry for all the people scammed by the scumbags in our country. Our Judicial system is flawed, the police and laws takes ages to take action. The only way to fight against scams is to spread awareness.

rajattalnikar
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My favourite thing about these two is how much empathy they clearly have for scam victims. at 14:00 is a good example how he picks his words to not insult the victims: saying they prey on someones fear or hopes/dreams, rather than how others negatively say stupidity and greed.

Dixavd
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Didn't know Zlatan Ibrahimovic was an anti scam activist

JKM
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Scam victims are always victim blamed, especially on the internet. It's easy to make fun of people who are victims of crime until it happens to a loved one. I love that they emphasize that victims should not be ashamed that they were scammed

scraperindustry
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we definitly need a Part 2 with "Jim Browning" or "Scammers Payback" or "Mark Rober" or all of them!

sgaprophis
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These scambaiters, trilogy, Jim browning, scammer payback, etc. Need to get government funding. They're the closest thing we have to super heroes and are actively combating a national security threat to the public on their own time and dollars. These guys are far more important than half the people in office.

Alex
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As an Indian i feel bad and ashamed that these gutter level scammers are dragging the reputation of my nation down.

neer
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I live in Quebec, Canada. Most of Quebec province resident speak French, not English like the rest of Canada. So right of the bat, if someone calls me in English and cannot switch to French when asked to, it is a big red flag. The Canadian Government knows which language to use when contacting any citizen (English or French) and is obligated by law to offer services in both English and French.

viaujoc
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i'm glad these guys aren't shaming people that fall for scams. i fell for a scam when i was 23 and i felt so embarrassed and ashamed and stupid, makes me feel better that they're sticking up for the victims of these scams.

emilydraper
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At 1:21, the scam emails intentionally have misspellings as an attempt to circumvent automated scam detection which looks at combinations and ratios of words present in the email. Randomly misspell a few words, and your mass email campaign is less visible to the filter.

willernsberger
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"If you see them, shoot them."

I started to laugh at the idea of the underpaid nerds at the call center risking their lives and freedom for the scam, but then I remembered, the bosses probably have some deep criminal ties. You don't become a millionaire criminal without having some very sketchy "protection".

BonJoviBeatlesLedZep
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I can’t believe Trilogy Media is getting the recognition that they deserve

harryw-h
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Whenever a scammer would call my grandpa he’d talk like a little kid and say things like “my mommy’s not here right now” 😂 a man in his 60s/70s talking like a little kid definitely pissed off some scammers lol.

glndreamer
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My grandma is in her 70s. I always have her run calls, text, emails by me if they ask her for any personal information. Most of the time they're scams too. I'm glad she remembers to let me know before she does anything so I can make sure she doesn't get taken advantage of

gphillimo