TROUBLESHOOTING MISSING ACTION ITEMS IN MECM CLIENT... PROBABILITIES OF SOLUTION

Previous scenario where site code is missing observed device was not having right boundary
Observation: Device will not receiving Site code too.

New scenario is device is having site code but still Action items are missing.
3 logs in client computer gives an idea if client is properly registered & receiving policies.

ClientIDManager we see Client is not registered.
LocationServices we see AD Site info
ClientLocation we see assigned MP

Located in C:\SMS_CCM\Logs\

Get GUID from Client computer LocationServices
Search GUID in MP_RegistrationManager, here we see similar entry of client not registered
Error Code: 0x87d00238 :: Public key not found

Error reported is 5 i.e. Access Denied
Here it is reporting cannot create file in (path name)

It records the actions of the management point component that moves client files to the corresponding INBOXES folder on the site server.

Review permission on given path, enable access if not enough permission.

If permission issue is fixed, Check Action items on MECM Client computer.

OTHER PROBABILITIES OF SOLUTION:
1. Check if device is in provisioning mode:

During an OS deployment task sequence, Configuration Manager places the client in provisioning mode. In this state, the client doesn't process policy from the site. This behavior allows the task sequence to run without risk of additional deployments running on the client. When the task sequence completes, either success or handled failure, it exits client provisioning mode.

If the task sequence unexpectedly fails, the client can be left in provisioning mode. For example, if the device restarts in the middle of task sequence processing, and it's unable to recover. An administrator must manually identify and fix clients in this state.

Powershell Command: Invoke-WmiMethod -Namespace root\CCM -Class SMS_Client -Name SetClientProvisioningMode -ArgumentList $false

Registry check on client computer:
HKLM\Software\Microsoft\CCM\CcmExec
Provisioning Mode is false

2. Reinstalling Client

3. Restarting SMS Agent Host service
4. Check if Duplicate devices with same hostname present in Console
5. Review SMSCFG.ini located in C:\Windows

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If you would like to share your troubleshooting fix or knowledge on MECM, you are most welcome to share your interest in email. Will look forward to collaborate & share knowledge. Thank You :)

[isokomusichub]

Your contents are the best on Youtube for this topic. You're a star.Thanks

[spitzer]

Thanks Yagnesh for this video, superb😊.
Suggestion for next vid:
What are the troubleshooting steps needs to be followed when clients are not reporting to console or MP. Please make video on this. This is the question asked during interviews.

[gangasanijayakrishnareddy]

very good...video
we are facing same issue in workstation..
Ccm client exiting with return code 0 But cycles are showing only two.I check boundaris is fine client reinstalled but no result

[SegaFan]

Hello, I've a question - have the same issue with actions not showing. the server which I'm trying to connect is in the DMZ zone and is restricted.

After opening ports 80 and 8530 the SCCM not is connected, but no action still visible and the agent is still visible as uninitialized.

Do we need to open SMB protocol aswell?

[manjunathagadi]

How can we fix bulk duplication clients in sccm

[vipinkumar-wnqq]

Thanks Yagnesh to post this video, Please make a vdo on application detection method even we have set the correct detection but still getting 0x87D00324 error code.

[sprtech]

Can I expect soon of application troubleshooting for single client with multiple errors such as fatal error, application is installed but not detect detection method, and etc. Can you make video on these.

[AayranikhatShaik]

Very useful video, can we have videos on after deployment error troubleshooting

[sprtech]

Hi
One of the client machine is software center problem that when it is open getting white page and nothing will appear. I was checkout actions tab but no policies is there. Then I tried to repair wmi and client repair. After repaired both all policies came into action tab and client is back to Active state. I told to user please close and reopen software center but still getting white page. I suggested again to user please wait for 2 hours and after 2 hours please restart your device like that told to user. He was wait for 4 hours and he restarted his device and lanch it again but still software center getting white page nothing will appear. But all policies are present in action tab and client is Active state. Please help me on this issue.

[learnnew]

Sir you are awesome but telling little much fast

[vyogeshsiddu]

I am not able to see guid on location services.log can you please help me